Text Request vs Hospice Tools
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See the best product reviews, compare products, read reviews, and more.
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"Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today."
Sir Richard BransonThe key solution with Text Request is having immediate contact with my customers in a fairly simple, straightforward platform. Although there are probably a lot of bells and whistles, I don't know what they are and I don't have to in order to use TR for the benefit of my business (and the saving of my sanity). - Another very important issue is the support from TR people. When I have a question, concern, or problem, they are VERY responsive, even if they can't always solve the issue.
Evelyn D.
Text Request is the business texting platform built to ignite customer engagement. We've crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more and get a live demo at textrequest.com.
I feel that hospice tools has been extremely user-friendly and easy to onboard new staff to use proficiently. As I previously mentioned, I am new to using hospice tools and have never encountered a user question thus far, as I feel that each task is intuitive and self explanatory.
Johanna G.
Hospice Tools is the CHAP VERIFIED EMR built for independent hospice agencies like yours! Hospice Tools helps teams like your succeed with easy charting, smart care plans, super-fast IDG, bulk dashboard eSigning & uploading, mobile apps, customizable forms & reports, and much more! Our built in timesheets & billing tools deliver multiple layers of compliance, real-time Medicare status, room & board, & appeals tracking! Over $1 Billion in Hospice Billings & unparalleled service!
overall experience is good and makes collecting and asking for customer orders more streamlined and easy.
- Amelia R. Wholesale Director
We are able to instantly connect with our customers, driving more revenue and profits will also increase our customer satisfaction because they can simply text with us.
- Brian E. President
We are using Text Request to remind patients of their upcoming appointments and thus reduce the number of missed appointments.
- Chris S. Director of IT
The speed and ease of access to see patient information
- Danielle W. Office Manager
Overall, Hospice tools is easy and convenient to use.
- zuzanna s. NP
The speed and ease of access to see patient information
- Danielle W. Office Manager
Pros |
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Love it so far, just need the ability to group text |
It has been great for mid size company and large contact base |
The ability to let multiple users access and reply to all conversations is incredibly helpful and allows us to make sure all questions and needs are answered |
Our overall experience with Text Request has been great." |
Cons |
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Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program |
My least favorite is the fact that you are unable to block a number |
Everything else works very well with the software |
If you don't set it up right, it may be more trouble than its worth |
I just tried to compose a NEW message to a current client on my phone and can't figure out how |
I can respond to any message I already have but can't create a new message." |
Pros |
---|
I am extremely comfortable with this operating system despite not having a great understanding of anything related to computers |
Also they have great security measures to protect your account as well as customer service |
Having been a user since its initial rollout, I appreciate how responsive the development team has been to user suggestions and growing needs |
Anytime we have identified something we needed to change or "tweak" with in the system, they have done their best to ensure it happens |
They care that the customer is happy and satisfied." |
Cons |
---|
I am unable to give any negative feedback about this system as it performs exactly the way and what i use it for everyday |
The only frustrations I have experienced are related to product development, such as document uploading failing because of a programming glitch |
I have had trouble uploading pictures to a patient's chart (e.g |
a photo of a patient's advanced directive) and usually have to sent to medical records team for them to upload it themselves |
When encountering any problem or concern, they promptly worked with us to understand the inner workings of our agency to ensure the solution would rectify the obstacle we had identified." |
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