TurboMeeting vs Phone.com

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TurboMeeting

Category: Communicationg Tool

Industries: Education, Busines, Communication

Pricing

TurboMeeting HD Video Conferencing Servers, $795

TurboMeeting All-in-One Collaboration Servers, $1,795

TurboSupport Remote Support Servers, $395

TurboSupport Remote Access Servers, $395

TurboSupport Remote Support & Access Servers, $495

TurboMeeting HD End Points for Conference Rooms, $2,995

Phone.com

Category: Communicationg Tool

Industries: Education, Busines, Communication

Pricing

Basic Users

$11.99

/mo/user

Plus Users

$15.99

/mo/user

Pro Users

$23.99

/mo/user

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Most popular feedback for TurboMeeting

Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone!

Karen M.

About TurboMeeting

TurboMeeting is a video and web conferencing and live streaming server delivered in hardware. Free audio conferencing service is included. You own it. You control it. It is the most cost-effective, secure, and reliable on-premise online conferencing solution. Established in 2005, the company, R-HUB, has served over 4 million TurboMeeting users.

Most popular feedback for Phone.com

I used them before, then I tried something else and now I'm back to Phone.com. Besides the very fair pricing they provide the uncomparable customer support! It's always friendly, they will spend as much time as it takes to set you up, to fix any issues and are very happy to have you as a customer! Theyr ave a great new dashboard and new apps! All modern and clean. The value for the price is tremendous!

Egor U.

About Phone.com

Phone.com offers a virtual phone system to manage phone greetings, menus, routing, extensions, voicemail, conferencing, fax, SMS, MMS, forwarding, and more. Phone.com is the leading cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com delivers award-winning U.S. based customer support to customers across America.

TurboMeeting reviews

I like how quickly turbo meeting allows be to receive IT help

- Brittney V.

Turbo meeting allows the tech team so fix my computer with ease. I like that there is a desktop shortcut so I don’t have to go through the internet.

- Brittney V. Product Advisor

Ease of use when calling customers up for training sessions

- Tony F. Parts Specialist

Phone.com reviews

the platform is easy and smooth to use. difficult to set up if you dont know about tech. very usefull for process management and communication between all levels of the team

- Anthony V. owner

Phone.com has an admin portal that allows you to set up voice mail, multiple lines, etc. Through the admin portal, you are also able to send and receive faxes. It's an excellent service, and we are so happy to have found it.

- Kimberly M. Accounts Payable and HR Assistant

Used Phone.com service for 2 months and it never worked. The quality was so poor I had to leave.

- John H. Owner

Pros & cons

TurboMeeting

Pros
The performance is fast and the image quality is excellent
One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session
TurboMeeting is very reliable and R*HUB is a great technology partner
My biggest use of Turbo Meeting is using it to allow our software vendor to share screens with me and being able to allow them to troubleshoot when neccessary
A reliable and feature rich choice for conferencing and support."
Cons
Sometimes we face problems with voice quality during sessions, especially long distance customers
Also, we are facing problem from Mac system
I have also had to reboot the appliance a few times, due to no response on the network
But no more often than once every 2 to 3 months
Too much information in calendar
It gets confusing for the team with too many options
I don't think this is necessarily a problem specific to TurboMeeting though
The user on the other end is generally the real problem."

Phone.com

Pros
Overall, a great phone system
Just began using it and very happy
I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office
The Android app is also useful if I want to make calls from that number remotely
We don't worry about it day-to-day, it just works
We use it with Ring Central for our business phones
I like that there was a wide range of call routing options."
Cons
Absolutely NEVER would have chosen Phone.com had we known the hassle this was going to be
No one in their right mind would rationally choose phone.com
Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business
This business is a scam
They make it impossible to cancel your account
If it fails for some reason you click the button to resend the fax in the email, however, again, another error message about a redirect loop."

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