Learn how to contact Murf.ai’s customer support, get assistance, and maximize your audio editing experience.

Murf.ai contact and customer support

In the realm of digital platforms, the importance of robust and responsive customer support cannot be overstated. For users of Murf.ai, whether you're just starting out or have been on the platform for a while, there may come a time when you require guidance or encounter a hiccup. Navigating the support channels efficiently ensures you continue to make the most of what Murf.ai has to offer. In this guide, we break down the various support avenues provided by Murf.ai, ensuring you always have a clear path to the answers and assistance you need.

Overview of Murf.ai’s history

Murf.ai has been at the forefront of transforming how voice overs are created using artificial intelligence. Originating with the vision of streamlining the voice over process, they have since integrated state-of-the-art algorithms to produce lifelike, natural-sounding AI voice overs, which have found applications across various domains, from podcasts to e-learning.

How Murf.ai works

Utilizing text to speech technology, Murf.ai’s voice generator transforms text into high-quality voice overs. The system, driven by artificial intelligence, delivers voice overs that closely emulate human-like nuances. One of its standout features is its ability to produce voice overs in real-time, making it a go-to tool for quick explainer videos, podcasts, and e-learning content without the need for voice actors or recording equipment.

Murf.ai pricing

While specific pricing details would be best obtained directly from Murf.ai, they do offer a tiered system. Here is a brief breakdown of their different subscription plans:

Free - $0 per user/month

• No downloads
• Try all 120+ voices
• 10 mins of voice generation
• 10 mins of transcription
• Share link for audio/video output
• Up to 3 Users
• No credit card required

Basic - $19 per user/month or $228 billed annually

• Unlimited downloads
• Access to 60 basic voices
• Access to 10 languages
• 24 hours of voice generation per user/year
• Collaborative workspace
• Commercial usage rights
• 8000+ licensed soundtracks
• Chat & email support

Pro - $26 per user/month or $312 billed annually

• Unlimited downloads
• Access to all 120+ voices
• All 20+ languages & accents
• 48 hours of voice generation per user/year
• 24 hours of transcription per user/year
• Collaborative workspace
• AI voice changer
• Commercial usage rights
• 8000+ licensed soundtracks
• High priority support

Enterprise - $75 per user/month or $4500 billed annually

• Everything in Pro
• 5+ Users
• Enterprise grade support
• Unlimited voice generation, transcription & storage
• Training & onboarding support
• Multi-level access control
• Advanced collaboration
• Dedicated account manager
• Security assessment
• Single sign-on (SSO)
• PO & invoicing
• Service agreement
• AI translation (Paid add-on)

How do I get in contact with Murf.ai support?

Navigating the intricacies of technology can sometimes be challenging, and finding the right channel to seek help can make all the difference. If you're using Murf.ai and find yourself needing assistance or facing questions, reaching out to their support team is a logical step. To streamline your experience and ensure you get the answers you need promptly, we've outlined the steps on how to get in contact with Murf.ai support below.

Murf.ai's live chat support

For users on the Basic and Pro plans, Murf.ai provides a convenient live chat support feature. However, those on the free plan should be aware that this support avenue isn't available to them. If you're on the Pro plan, you have an added advantage: priority access in the support queue, ensuring your concerns are addressed promptly. To get started with a live chat session, visit any of Murf.ai's web pages and locate the chat icon in the bottom right corner. This chat service is available from Monday to Saturday between the hours of 2:30 AM and 10:30 PM UTC.

Email support from Murf.ai

Whether you're on the Basic or Pro plan, Murf.ai offers a dedicated email support channel. But do note that free plan users don't have access to this form of support. Pro plan users enjoy another perk here, as they receive priority attention when they shoot an email. If you have questions or need assistance, you can reach out to Murf.ai at the email ID [email protected]. They are available to respond from Monday to Saturday, operating between 2:30 AM and 10:30 PM UTC.

Murf.ai and social media support

It's crucial for users to know that Murf.ai doesn't offer support through their social media channels. For official, accurate, and timely assistance, it's best to stick to the methods outlined above. Relying on official channels ensures you're getting information straight from the source.

Self-help options

Before reaching out directly to Murf.ai's support team, users might find it beneficial to explore the self-help resources the platform offers. The FAQ pages and the Help Center knowledge base are stocked with answers to frequently asked questions and common issues about their voice changer tools, text to speech voices, and general functionality.

Support availability

Murf.ai prides itself on its expansive support capabilities, reaching across the globe. They provide an impressive 20 hours of support every day, ensuring they cater to users from over 100 different countries. No matter where you're accessing their platform from, Murf.ai strives to be there for you.

Speechify Voice Over Studio - The #1 alternative to Murf.AI

Speechify Voice Over Studio stands out as the premier alternative to Murf.AI for all your AI voice over needs. Boasting an impressive collection of over 200 lifelike voices, it provides users with an extensive range of accent and language options that cater to various projects and preferences. The platform doesn't just stop at generating voices; it offers a sophisticated audio editor that empowers you to fine-tune pronunciation, adjust tone, and make various enhancements to ensure your audio output is pitch-perfect. As a state-of-the-art AI voice generator, Speechify Voice Over Studio promises not just quality but also an intuitive user experience that truly sets it apart in the world of artificial voice overs. Try Speechify Voice Over Studio for free today and level up your next project.

FAQ

Where is the Murf.AI headquarters?

Murf.ai headquarters is located at 341 South Main Street, Salt Lake City, Utah 84111, USA.

How do I take a screenshot on PowerPoint?

In PowerPoint, while viewing your slide, press "PrtScn" on your keyboard to capture the entire screen or "Alt + PrtScn" to capture only the active window, then paste it onto your slide.

Can I use Murf Studio on Microsoft Windows?

Yes, Murf Studio can be accessed on Microsoft Windows through a web browser.

What program has the best AI voices?

Speechify Voice Over Studio offers the most lifelike AI voices on the market. Whether you’re wanting to craft voice overs for audiobooks, podcasts, videos, or more, Speechify Voice Over Studio is the best option.

Can I use the Speechify’s API for my product?

Yes, you can learn more about the pricing of using Speechify’s API on its website.