Learn how to contact Audible for any questions or concerns regarding your account, membership, or audiobooks via phone, social media and more.

What is the Audible phone number?

Trying to find the best way to contact Audible? With so many options for audiobooks nowadays, it can be tough figuring out who you should call for support or customer service. Fret not, as this article is here to make your journey easier. We will provide all the necessary information about how and where you can get in touch with Audible's team - from their phone number, social media, and more ways of contacting them. Read on to learn how you can speak directly with an Audiobook representative in no time.

About Audible and customer service

Audible, Inc. is an online audiobook retailer and service owned by Amazon that allows you to listen to audiobooks, podcasts, Audible Originals, and other media.

Audible offers an extensive library of audiobooks, podcasts, and original content through their website and app, and while users can purchase individual audiobooks, the most popular option is an Audible membership plan. With an Audible membership, users receive access to the Audible Plus Catalog, which features a rotating selection of audiobooks and podcasts.

Audible also offers an Audible Premium Plus membership plan, which includes access to the entire Plus Catalog and an additional credit per month. Memberships can be purchased through audible.com or through the Audible app, available on the App Store for iOS devices and Google Play for Android devices.

Common Audible problems

With high-quality audio and a user-friendly interface, it's no surprise Audible is one of the top audiobook services available. However, sometimes users face issues with listening, downloading, signing up, canceling their credit card payment, paying their monthly subscription fee, or accessing their content. Whatever the problem is that you’re facing, this may lead you to be asking, “How can I contact customer support?”

How to contact Audible’s customer support

If you're an audiobook lover and use Audible as your primary platform, there may come a time when you need to reach out to Audible support for assistance. Whether you're having trouble with a download, issues with your account, or any other technical difficulties, talking to Audible support can help you quickly resolve the issue. Here are just a few ways you can contact support:

Contact Audible through their website

One of the easiest ways to reach out to Audible support is through their website. Simply go to the "Contact Us" page and select the "Call" option. This will provide you with the Audible phone number and a unique PIN code. Once you dial the number, you will be prompted to enter your PIN, and then you will be connected with a live representative.

Use the Audible app

If you prefer to use the Audible app, you can also contact support within the app. Open the app and navigate to the "Help & Support" section. You'll see a "Contact Us" button at the bottom of the page. Tap on it, and you'll be presented with various support options, including a live chat, email, and the "Call Me" feature. The "Call Me" feature allows you to connect with a representative without having to dial a number manually.

Request a call back

If you're unable to speak with a representative immediately, you can request a call back from Audible support. Go to the "Contact Us" page on the website, and select "Call." Instead of dialing the number, choose the "Call Me" option. You'll then be prompted to enter your phone number and a brief description of your issue. A representative will call you back as soon as possible.

Live chat

Audible also offers a live chat feature, which can be a quick and easy way to get your issue resolved. Go to the "Contact Us" page on the website, select "Chat," and enter your name and email address. You'll then be connected with a representative who can assist you with your issue.

Social media

If you're active on social media, you can also reach out to Audible support through their social media accounts. Send them a direct message on Twitter or Facebook, and a representative will respond to your message as soon as possible.

Call Audible directly

If you tried the following ways to contact Audible and were unsuccessful, you can also try calling their toll-free phone number, 1-888-283-5051.

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FAQ

How can I access the Audible App?

The Audible app is available on iOS, Android, and Kindle devices, as well as through the app store and Google Play.

What is the Audible Premium Plus membership?

Audible offers multiple pricing plans, including an Audible Premium Plus membership, which includes access to the Plus Catalog and extra credits.

Does Audible offer gift cards?

Yes, Audible has gift cards for purchase.

What kind of audiobooks are on Audible?

Audible features audiobooks across all genres, including New York Times best-sellers and new releases.

What devices can I listen to Audible on?

You can listen to Audible on any device, including your phone, tablet, Apple or Android device, Kindle, or Alexa-enabled device. If you encounter any problems with the Audible app or website (www.audible.com), the Audible phone number 1-888-283-5051 is a toll-free option for assistance.

Is Audible free for Prime members?

Audible is not free for Prime members.