Stay connected with Kapwing's up-to-date contact information. Get its email, phone number, and more.

Kapwing contact, email, and phone number

Kapwing is a video editing software that offers a variety of tools and features to help you create professional-quality videos quickly and easily. Because of its intuitive workspace that’s even user-friendly for beginners, Kapwing is a popular online video editing platform among everyone from content creators creating social media content to startup businesses looking to enhance their video marketing efforts through digital storytelling.

The platform offers a range of features, including a wide range of templates, transitions, subtitles, and fonts, making it easy to create professional-looking videos without the need for advanced editing skills. If you’re looking for a way to get in contact with Kapwing, you’re in luck because we’re covering how the program works and how to get in contact with support.

Overview of Kapwing’s history

Kapwing Inc. was founded in 2017 by two tech entrepreneurs, Eric Lu and Julia Enthoven, with the aim of creating a simple and accessible video editor for content creators. The idea for the platform emerged from the founders' experiences as college students, where they noticed that there was a lack of user-friendly tools for creating and editing videos. They set out to create a platform that would be accessible to all, regardless of their level of expertise or technical knowledge.

The early days of Kapwing were characterized by a focus on simplicity and ease of use, with the founders prioritizing features such as drag-and-drop functionality and a user-friendly interface. As the platform grew in popularity, the company began to expand its offerings to include a wider range of editing tools and templates, such as subtitles, text animations, and custom image and video sizes.

Today, Kapwing is used by millions of creators around the world, and the company has continued to grow and expand its capabilities. In addition to its core video editing platform, Kapwing also offers a range of other tools and services, such as meme generators, image editing tools, and social media schedulers.

How Kapwing works

Kapwing's online platform is user-friendly and straightforward. Users can upload their own content or choose from a variety of templates and video editing tools to create unique videos. Kapwing provides a range of features that allow users to add text, subtitles, transitions, and special effects to their videos. Kapwing also offers a variety of online tutorials and support to help beginners navigate the platform.

Kapwing pricing

The pricing for Kapwing is based on a subscription model, with a free version available for those looking to try out the software. The free version offers limited features and includes a Kapwing watermark on all videos created. However, if you want watermark-free videos, you can sign up for the Pro plan for $24 billed monthly or $192 annually, or contact the Kapwing team to get a custom quote for the Enterprise plan.

How do I get in contact with Kapwing?

Although a phone number for Kapwing is not publicly listed, there are several options if you need assistance with the platform. In fact, here is a rundown of Kapwing’s contact information.

Email

You can reach the Kapwing customer support team at their verified email, [email protected].

Contact Us page

You can also submit support tickets, questions, or product feedback through Kapwing’s Contact Us page at www.Kapwing.com. If you need assistance with a project, the support team recommends including a link to the draft or loading page so they can investigate the concern.

Social media

Kapwing has an active social media presence on Twitter and Instagram, where users can reach out with any issues or feedback.

Additional support

Kapwing also provides a comprehensive FAQ section, Help Center, and Resources Library that answers common questions and concerns. Additionally, in-depth tutorials, in the form of articles and YouTube videos, can be found on their website.

Support team availability

According to Kapwing’s website, they try to respond to paid customers within 1-3 business days. The support team is based in San Francisco, and their standard work hours are Monday - Friday from 10am to 4pm PST.

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FAQ

Is there a Kapwing Android app?

No, currently Kapwing is a web-only product and does not have either an Android or IOS app.

How do I take screenshots with Kapwing?

Kapwing offers a simple and convenient way to capture screenshots directly from its platform. Here are the steps to follow:

1. Open the Kapwing website on your preferred browser and log in to your account.
2. Click on the "Tools" dropdown menu located at the top of the screen.
3. Select the "Screen Recorder" tool from the list of options.
4. Choose the "Capture Screenshot" button.
5. The Kapwing platform will automatically capture a screenshot of your entire screen.
6. To save the screenshot, click on the "Download" button located in the top-right corner of the screen.

If you want to capture a specific part of your screen instead of the entire screen, you can use the "Custom Area" option to select the desired area manually. Simply drag the crosshairs over the part of your screen you want to capture and then click on the "Capture Screenshot" button.

Who are the co-founders of Kapwing?

Eric Lu and Julia Enthoven are the co-founders of the content creation and video editing tool, Kapwing.