Close

Close CRM may be the best in it's class. Functionality, flexibility, and customer support What do you like best about Close? Close CRM is my absolutely GO-TO customer relationship management software that offers a wide range of features to help our businesses manage our customer relationships at the highest level. The software is highly customizable, which allows businesses to tailor it to their specific needs. Additionally, Close CRM provides excellent customer support, which is critical for businesses that rely on the software to manage first touch communication on new leads, and lead nurturing. Overall, Close CRM is an excellent choice for businesses that need a comprehensive and customizable CRM solution. On a direct note, Pedro Ponciano is our account manager and has been an absolute all-star for us. He even created a 5 minute step by step video personalized just for us on a solution to automate our SMS first touch communication for our incoming leads! He's been more than helpful any time we reach out for assistance! Review collected by and hosted on G2.com. What do you dislike about Close? I cant find much I don't like yet. So far we have not found any issues that stop our process that has not already been instructed by their incredible support. We had an issue with automating SMS, and Pedro knocked it out of the park by creating me a personalized 5 minute instructional video on step by step how to create the solution we thought was missing. A++++++ all around. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close really helps bridge the gap in client nurturing, first touch communication for our inbound leads, and overall managmeent of our clients lifecycle as a customer. It's made life so much easier.