While there are always needs that not all softwares can meet, CVENT is very responsive to helping us find solutions and workarounds |
I don't know if the issue was software-based, or due to admin error, however |
I don't use it much but my coworkers use it daily |
I think part of the problem is that the system can be complicated in setting up, and needs expertise to fully leverage |
The president of the company uses it daily and seriously its a wonderful product itself |
I and some of my colleagues had problems concerned with the formatting of reporting feature |
And they are constantly improving all aspects |
We were not able to upload all data in the format which we wanted to report in |
The customer success team is always accessible and so helpful |
Poor customer service and questionable sales techniques |
So far my overall experience with Cvent has been great |
Getting the events inside the app can be confusing |
I submit many proposals throughout the week and this is a great tool to help keep track of them." |
It can also freeze and cause some problems if there is limited time." |