Reduced time spent on a cumbersome, ineffective review system; revamped entire cycle based on the tools available to us in emPerform (ability to record goals and training needs) and address company values.
- Christina B.
The journaling and tagging features in emPerform support our ongoing performance review process. The improved user interface that was rolled out in January 2016 is a big improvement over the previous version. One of their greatest strengths is their very helpful customer service team and account managers - always responsive and thorough. However, the system is still clunky, particularly on the admin side, and administrators and users alike continue to have difficulty even logging in. The system could use a bit of a technology update as well, incorporating more features and allowing for hyperlinks and more individualization.
- Heidi T.
Our organization has enjoyed a terrific collaborative experience with the emPerform performance management system, and the entire emPerform support team, from our first point of contact, through the initial implementation, continuing through our ongoing use of the system, and our enjoyable (and I do mean that enjoyable, every time!) correspondence with the emPerform team for support, training, upgrades, etc. From day one, the software has been of extremely high value to us both the product and the service provided by emPerform has been above and beyond all of our (high!) expectations. It's just a great product and a great team to be involved with. We couldn't ask for more.
- Karie R.