Once everything is installed, configured, it runs stable | Editing, updating and setting up changes is difficult and not user-friendly |
The software's primary function does meet expectations, which is to classify documents given that good training images are provided | Random errors come up daily, and need to manually restart batches as a fix |
We have partnered with them for about five years at this point, and the improvements they've made to an already solid product have been really impressive | Sometimes batches get locked and can't be unlocked from UI, then need to do a DB update to unlock the batch |
Very easy to set up an initial deployment | I'm really struggling to think of anything of significance at this point |
Ephesoft team is great -- lots of talent at multiple levels (leadership, sales, engineering, support, etc.) | Advance level training is not available as self-paced online |
Great solution at any installation, good performance and a lot of Options Customers really like to use and need." | No certification for Basic Ephesoft Training and just completion." |