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Overall: Fiix MACMMS is very reliable and easy to use in our hotel especially our engineering department. Beforem they are using Excel to record all work order until work completed and it's very hard for us to trace the work order because of this manual system. But after deploying the FIIX, our job makes easier and the response time to attend to our guests' needs is now very fast.-Michael A.
|Basic - $45 per month|
|Professional - $75 per month|
|I have been pleased and happy to know that I can manage resources, assets and facilities from anywhere||Migrating inventory data from one system to another was an epic failure|
|So far it has been a great tool for our company||It ended up being useless data and all had to be re-entered|
|I like the pm settings where you set how often you want to pm something and automatically it will kick a work order out for it||There are two items of frustration|
|What I like the best is the ability to store files||Creating reports in Fiix is a giant pain|
|Under each asset you are able to store documents pertaining to that asset."||The inability to customize the cost of the software based on needs...meaning, we use the software for it's most basic components, not for inventory, parts ordering, etc."|
"Fiix Fixed our Maintenance Organization" Pros: Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work. Cons: When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience
- James A.
Overall: Our goal was to implement a system to manage assets, work orders and parts. Fiix offers all those solutions with the ability to integrate. System is easy to use and support is quick. Experienced some implementation challenges with some technical issues that took a long time to resolve. That is one area for improvement.
- Olawale O.
"A robust platform for a complete maintenance management" What do you like best about Fiix? Fiix offers some great features, to name a few it allows one to automatically schedule maintenance and you can easily track the cycle as well. You can easily add assets and I like how everyone from the department can access it be technicians or warehouse managers. The mobile app is also user-friendly and comes in handy all the time. Review collected by and hosted on G2.com. What do you dislike about Fiix? Since I majorly worked on the documentation part, creating reports was a very cumbersome process. Options for customizations can be included. Apart from this, I don't think there are many downsides to this software. Review collected by and hosted on G2.com. What problems is Fiix solving and how is that benefiting you? We used Fiix for maintenance management, asset and inventory management. We could easily track, manage and optimize the schedules. It also helped in audits. We used work order systems to manage tickets which simplified our process. Overall it has enabled us to make data-driven decisions.
- Gauri H.
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