Category: Project Management Tool
Industries: Marketing, Business, Fianncial
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social media, chat, or the phone), easily keep track of it all in our intuitive dashboard.
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
My favorite feature in Groove is the canned replies. If you get frequent support tickets and need an easy answer for them, you can write them early and pull them out to answer the same question over and over again. I use Canned replies for our Proactive Support. We let our clients know the issues they are having before they even know they are having them.
-Maxwel B.| Pricing |
|---|
| Starting From: |
| $0 /month |
| Pros | Cons |
|---|---|
| We are helping to solve the issues that clients get when using their websites | I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels |
| It's been a great way to keep on top of problems that are being reported | Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket |
| It is good to keep track of all the support requests that we get in | There isn't an easy way to prioritize customers by spend |
| It's a great way to keep on top of issues reported by clients | Frequent updates move features around and sometimes makes it difficult to find something that you use every day |
| Okay, so at first I was a bit upset about having to learn a new music player through Microsoft | Keeps things in order amongst our small team |
| But I quickly embraced the Groove and love to use it | I am frustrated by the KB though." |
| It Helps me keep my sanity | |
| If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane." |
660 4th St, #684, San Francisco, California US
I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.
- Peter H. Enterprise Account Executive
My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.
- Nicole H. Associate District Manager
THe dynamic text is something I don't use
- Jim G. Senior Account Executive
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
Get through books, docs, articles, PDFs, email – anything you read – faster.
20M+ downloads
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