Category: Communication Tools

Industries: Business, Education

This app’s about section.
Because you can access your favorite Guesty features from the convenience of your smartphone thanks to the Guesty app, you will never have to worry about missing out on anything. You can do the following by using the Guesty app:

Send and receive messages with your visitors using our unified inbox.
Monitor bookings coming in from any possible source using our centralized Multi-Calendar.
You can make changes to your reservations and view a list of all upcoming check-ins, check-outs, and other events.
Give all of your workers access to the app so that they can view their to-do lists, which will allow you to manage the tasks your team is working on and monitor their progress.
You can choose to receive push alerts for anything that you don’t want to lose track of, such as new messages, bookings, and more!

When you use the mobile management software provided by Guesty, you can rest easy knowing that you will always be in the know regarding all of the moving pieces of your rapidly expanding rental business.

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Auto-messages, auto-replies, and auto-tasksThe integrations with the OTAs are pretty terrible
They have integrations with a lot of platformsYstem is overly buggy/poorly designed
Easy to communicateIt failed to properly import the bed types in my listings from AirBnB


South Lemon Avenue Suite 9720 Walnut, CA 91789 United States

Guesty reviews

All in all: pretty terrible. Notifications delayed. Tapping notifications doesn't open them. App signs out, sometimes multiple times a day (usually every couple days). Just onboarded my portfolio with Guesty but the shakiness of the mobile app is making me take pause with continuing using the platform. Would be eager to see changelog/timeline of fixes. This level of functionality is unacceptable given the cost of service. Better yet--focus on making a responsive browser app experience.

- A Google user

Your new updated app DOES NOT WORK. I continue to have problems and cannot use my phone for my business with your app. I am so disappointed that all your new roll out improvments were obviously not beta tested well enough. This has cost me so much valuable time!!!

- Catherine Ventling

One of the main reasons I signed up with Guesty is because they have the app. But it's very basic and keeps crashing and doesn't show messages in real time, some never show up and some with a few hours delay which makes the communication with guests very difficult. Support is also another big issue. I can only contact Guesty by email and they don't reply for days/weeks and even then their reply is rarely helpful. Extremely bad value for money, I'll have to cancel them if they don't sort it

- A Google user

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