Meltwater

Category: Social Media tools

Industries: Education, Social Media, Marketing

With Meltwater’s social media marketing tools, you and your team are equipped to engage, publish and monitor news and social media from one platform. Want to generate leads, listen to relevant conversations and report on your campaign impact more effectively? We can help. Manage your content creation, admin reviews and scheduling – all from a single dashboard. Consolidate your workflow and easily plan all of your outgoing social content from one user-centric interface.

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Highlights

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ProsCons
My skills are more literary and less technological (very much so), so I appreciate the help and the patienceOnly complaint is the sales staff (most likely by design of their business model) is on the pushy side to get you to renew you contact early and frquent attempts to upsell new products or features
If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the marketSometimes it has issues with data accuracy and time zone and the last thing is that it provides a limited amount of data
It's a great software that allows us to track our mentions across the mediaAlso time to timee they have a breach or something working wrong and you dont receive and alert by email and they are very slow to solve it
It's helpful in reportingI have issues in the past with my clients because of this
The team are available on hand if needed, and very helpful and supportive of training, very much solution led in all areasOften, every contact at a specific publication will be listed with the same generic contact email that's listed on the publication's website, making Meltwater's services essentially useless."
It's always been a positive experience working with them."-

Address

465 California St, Fl 11, San Francisco, California US

Meltwater reviews

best tool for monitoring media outlets in latin america!

- Javier Victor Marian B. Network Security Auditor

We've been using it in this office for about 2 years now, and I used them previously at another job, as well. They're very responsive when you need help with something. I like the tool. It's intuitive and does just about everything we'd want it to. I do think their sales tactics were a little heavy-handed sometimes, putting deadlines on offers and whatnot, but when I talked to them about it, they lightened up a lot.

- DeDe C. Communications Manager

Meltwater is an easy tool to present to a team that doesn't have media monitoring experience. However, when you have a team moving at a fast pace that needs a reliable tool, this doesn't quite meet the mark. There was a lot of extra work our team had to do that the tool should have been able to.

- Erica S.

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