My skills are more literary and less technological (very much so), so I appreciate the help and the patience | Only complaint is the sales staff (most likely by design of their business model) is on the pushy side to get you to renew you contact early and frquent attempts to upsell new products or features |
If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the market | Sometimes it has issues with data accuracy and time zone and the last thing is that it provides a limited amount of data |
It's a great software that allows us to track our mentions across the media | Also time to timee they have a breach or something working wrong and you dont receive and alert by email and they are very slow to solve it |
It's helpful in reporting | I have issues in the past with my clients because of this |
The team are available on hand if needed, and very helpful and supportive of training, very much solution led in all areas | Often, every contact at a specific publication will be listed with the same generic contact email that's listed on the publication's website, making Meltwater's services essentially useless." |
It's always been a positive experience working with them." | |