In order to succeed in a more complex and digitising world, you’ll need a helping hand when it comes to finding out exactly what your customers want and need.
At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email).
Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.
– Customisable feedback forms
– Real-time statistics
– API integrations
– Various CX metrics
– Text analytics
– Advanced reporting capabilities
– Fully Customisable Dashboard Grid
– Feedback Translations (Enterprise package only)
– NEW! Conersational Feedback – a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations.