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|Overall our experience with Nextiva has been pretty good
|I spent days asking to fix things but each time more problem and more things did not work
|Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best
|We were running in circles with the problems
|Phone service was reliable and call quality was good
|The phone system was with a lot of technical problems
|Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app."
|Auto attendant not working, CRM not working, SMS not working
Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!
- Chelsey W. Office Manager/Administrator
I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.
- Jake F. Director of Sales/Marketing; Project Manager
Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.
- Gregg C. VP
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