Phone.com

Category: Communicationg Tool

Industries: Education, Busines, Communication

Phone.com offers a virtual phone system to manage phone greetings, menus, routing, extensions, voicemail, conferencing, fax, SMS, MMS, forwarding, and more. Phone.com is the leading cloud-based phone company focused on the needs of small businesses and entrepreneurs. In addition to offering a variety of innovative, customizable and cost-effective communications solutions, Phone.com delivers award-winning U.S. based customer support to customers across America.

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Highlights

Pricing
Basic Users
$11.99
/mo/user
Plus Users
$15.99
/mo/user
Pro Users
$23.99
/mo/user
ProsCons
Overall, a great phone systemAbsolutely NEVER would have chosen Phone.com had we known the hassle this was going to be
Just began using it and very happyNo one in their right mind would rationally choose phone.com
I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home officeCustomer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business
The Android app is also useful if I want to make calls from that number remotelyThis business is a scam
We don't worry about it day-to-day, it just worksThey make it impossible to cancel your account
We use it with Ring Central for our business phonesIf it fails for some reason you click the button to resend the fax in the email, however, again, another error message about a redirect loop."
I like that there was a wide range of call routing options."-

Address

625 Broad St, Ste 240, Newark, New Jersey US

Phone.com reviews

the platform is easy and smooth to use. difficult to set up if you dont know about tech. very usefull for process management and communication between all levels of the team

- Anthony V. owner

Phone.com has an admin portal that allows you to set up voice mail, multiple lines, etc. Through the admin portal, you are also able to send and receive faxes. It's an excellent service, and we are so happy to have found it.

- Kimberly M. Accounts Payable and HR Assistant

Used Phone.com service for 2 months and it never worked. The quality was so poor I had to leave.

- John H. Owner

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