Planio

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management.

20M+ Downloads
5/5

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Highlights

Pricing
Platinum - €149 per month
Diamond - €75 per month
Gold - €39 per month
Silver - €19 per month
ProsCons
Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweightLouise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem
Easy to keep track of your ongoing projectsTo avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client
Repositories for your projects are also a plus being able to see an issue asociated revisions of your codeSpecifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information."
In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users."

Address

Lenbachstr. 7 10245 Berlin, Germany

Contact

[email protected]

1 (212) 498-9577

https://plan.io/

Planio reviews

Overall: The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable. If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client. As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]". However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.

- Bob A.

Overall: Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.

- Amy G.

The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.

- Daniel P.

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4.6/5

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