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|Essentials - $15 per month
|Advanced - $45 per month
|The ProntoForms is an amazing tool and very useful for different types of businesses
|Behind the scenes when setting up destinations, etc
|The use of the platform is simple, agile and with excellent benefits for the daily operation of the company
|can be confusing
|Customers love to see images / photos of the jobs we do
|Recover lost revenue through lost job tickets and service reports
|We can also drill down into the types of jobs we are completing and therefore focus on the most profitable areas of the business
|During transition times of heavy updates, problems and errors can arise within the mobile app and the web based portal."
|I love the amount of flexibility to operate and ability to create any end product you desire."
Overall: There isn't many positives I can convey. I have developed safety audits for several companies, using both Predictive Solutions and iAuditor, both of which I prefer. Pronto Forms was a program that our parent company went to and wanted to be consistent and pushed it out to all of it's subsidiary companies; so I had no choice. Creating the form was no problem, however we aren't a company that is at a site for multiple months at a time, we may only be at a project for 2-3 days, and we are constantly moving employees around, which means every time you do this, you have to update your form, then ensure all the users sync the data for it to show up before they use it again. When trying to use the data, it's pointless. You enter data on the Pronto Forms site, then you have to go to a different website to get your data. Predictive Solutions is obviously the Cadillac of Safety auditing software, the one fault with them I have is that if you have to make changes, it isn't as easy as making the changes yourself, you send them into your contact for them to make the changes. Pronto Forms gives you that freedom, I will give them that, but still, as the administrator of these forms as well as having my main job function, unless you are a company that hires someone specifically to manage the Pronto Forms entry and collection, I would steer clear. As soon as our contract is up, we will be going back to iAuditor, which is far less expensive, allows up to three user devices per user (being an admin, I have to change devices regularly, and each time, it locks me out of the other device I am using). I hate giving a company a bad review, but what we were sold on and what the final product was, is light years away from each other.
- Glenn S.
Overall: It's good, I consider for keep for a time. Pros: So, It's very interesting this software, the colors, the frame position. I like because, first, we can use in a smartphone and develop advanced surveys. Also, I love that we can connect with a differents type of cloud for example G suit (I personally use) or even Dropbox, organizing and obtaining the analysis hoped. Finally, It's too easy for start and I consider essential for a SEO plan, marketing, advertising and all is in real time. Cons: It can be better, for example the settings option need be more visible. Sometimes, the connection is gone.
- Fred C.
"ProntoForms is a critical Field Service data capture tool" Pros: The form builder is very intuitive, and their support documentation site is full of useful tools to assist the form building process. Adoption was easy as well because the mobile apps are intuitive to the user. If needing additional support from their support team, they reply out quickly and follow up with support requests to ensure a positive experience is met. If we have suggestions we can submit them and they are often implemented down the road as new features--what more could you ask for? Cons: There is nothing that I don't like about this software and company as a whole.
- Lisa Z.
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