I come from a freelance background and have owned my own business. I understand the desire for employee monitoring and I am somewhat ok with certain monitoring programs that aren't so aggressive, like how UpWork grabs a screenshot in random intervals and reports keystrokes cool. And, even the version of Teramind that users can shut off it's intrusive, but at least I can shut it off. Well, my company moved away from that option because it was locking up our systems and I was required to put Teramind on my personal computer because I use it for remote work. It never shuts off. They are always watching. I could be doing something else on my computer at 9pm and they'd still be logging me. Yes, there are ways for a company to set hours. I suspect most don't like mine doesn't. And, yes, my boss has fired people for what they did on their lunch breaks. Adding to this, part of my job is social media. My boss gets an alert every time I go to a social site for work. Again, he could configure it not to. He doesn't. I can see the benefit of that from an employer perspective, but when a manager of another department recently joked about how he gets alerts about my social media use too that's not ok. People who aren't even my boss can see my activity and I have no way of knowing who has access to my data. Bottom line- If managed responsibly and users could see data, it might be ok. It's not in my company and I suspect it's not in most.
-Jennifer S.