Tonkean

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Tonkean is the OS for Business Operations, empowering operations teams to rapidly improve efficiency with an enterprise-grade, composable automation platform. By allowing ops teams to automate, monitor, and manage mission-critical business processes with no-code, while still maintaining compliance and security, Tonkean enables enterprises to accelerate operational velocity at scale. Founded in 2015, Tonkean has customers like Google, EVERSANA, Instacart, Grubhub, Crypto.com, and more using the platform to optimize and align their operations across the enterprise.

The Tonkean platform makes automating complex business processes simple and accessible to non-developers, such as business operations teams and process owners, by abstracting the high technical barrier and coding expertise needed to deliver robust, enterprise-grade process solutions via composability.

Ops teams compose custom process solutions using building blocks called “enterprise components” or ECs. ECs are modular, interchangeable, and reusable capabilities that perform actions or complete steps in a business process. These actions take one of three forms: 1) actions on people; 2) actions on systems or data; 3) and actions that perform business logic. ECs are fully governed and curated, typically by IT. They can be created in a variety of ways. They can be adopted from vendors or custom-built, or they can simply be extensions of existing tools and systems. Tonkean also comes with an extensive library of native components.

This allows ops and process experts to rapidly build holistic process solutions that can work with different systems, easily adapt to changing needs, and measure cross-functional KPIs–all with no-code and no change management.

Enterprises rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. Operations teams leverage the platform to make their people, systems, and processes work better together. Common use cases include request intake triage, onboarding/offboarding, document generation, task management & follow-up, and much more.

20M+ Downloads
5/5

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Highlights

Pricing
SANDBOX
Free trial
STANDARD: MISSION CRITICAL
$10,000 /Month
ProsCons
The UI is user-friendlySteep learning curve at first
Easy to automate complex business processesSome features are not clearly explained
Easy to integrate with a different data sources like Zendesk, Jira, Hubspot.Issues connecting google sheets as a reliable data source.

Address

San Francisco, California, United States

Tonkean reviews

Tonkean UI is designed quite well, and super easy to understand and navigate for non-coders like myself. My Tonkean reps (Benny & Stu) are amazing and respond quickly to issues and resolve them in a timely manner.

- Mia P.

I like how robust and customizable the tool is. Compared to Zapier it is more customizable without sacrificing usability

- Dan K.

Tonkean allows our operations team to drive forward efficiency or processes improvements without needing engineering to get involved. Automation capabilities allow better coordination across our teams and keep the right people involved at every step. The flexibility of the Tonkean platform is perfect for a quicky growing company. The tool has many integrations built out already, but the team is also incredibly responsive to adding new tools when needed.

- TIm D.

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4.6/5

20M+ downloads

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