Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Category: Communication Tools
Industries: Business, Education
Essentials - $19.99
Standard - $27.99
Premium - $34.99
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Sir Richard Branson
We switched from our business land lines to the 8x8 offering about 1.5 years ago. Not only did we realize a significant cost savings, we also enjoy numerous features not available via our prior land-line carrier. The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.Frank H.
With the 8x8 Work Mobile app for phone, video conferencing, and chat, you may use the 8x8 Work service anywhere you go. Organizations all over the world utilize the 8x8 Work Mobile app, an all-in-one cloud-based collaboration solution, to deploy their workforce. 8x8 Work Mobile can be a crucial component of your company's remote workforce and work-from-home strategy, regardless of whether you are employed by a small firm or a huge multinational. A Cloud phone, HD video conferencing, chat, directory services, and more are all included in 8x8 Work Mobile. It effortlessly interacts with 8x8 Work Desktop to give users the capabilities and advantages they would have in their workplace when working from home. Key Advantages With calls, video conferencing, and chat available in one app, you can stay productive with 8x8 Work Mobile's all-in-one collaboration solution. Using your personal phone and your company phone line, stay reachable to all of your contacts. Utilize direct-to-YouTube live streaming and video meetings to exchange timely business-critical information Public and private chat rooms can help you replace email and keep your discussions structured around tasks. Quickly onboard new remote employees or staff members based in new office locations The admin portal gives IT administrators the same administrative tools whether their staff members are based remotely or in the office. Key Elements Call individuals on your personal or business contact list with HD audio. Organize meetings using video and audio on your phone, record them, and chat with attendees. You can also exchange messages, share files, and @mentione colleagues in 1:1, private, or public chat rooms. Establish working hours and block incoming calls and notifications either permanently or just during those times. For a consistent calling experience, select Wi-Fi or cellular data.
RingCentral is easy to set up, easy to administer and very reliable for our company. The flexibility of using cell phones without using your cell phone number, the features each call has, as well as being able to switch from a computer to a cell phone to a desk phone while still on the current phone call. If you have issues, they have many resources, like RingCentral University, where you can find the solutions, or you can contact customer service. Their customer service team deserves 5 stars alone, they are fast at responding and helping. From my experience, they had my situation fixed and working within 24 hours. Some confusion when setting up employees or switching them from a virtual number to a digital number, as well as what app/extension to use on the Chrome browser. This is where their customer service team shines. If you cannot find the solution at RingCentral University, contact them. They are fast, polite and will explain each step.Phil Steenwyk
Get a simple app that combines phone, video, and messaging. You have the freedom to expand and manage your business from any device thanks to RingCentral. Start using RingCentral VideoTM for nothing, or join up for RingCentral MVPTM to upgrade your modern PBX business phone to the voice technology of today. Your first time using RingCentral Video? To access your all-in-one communications platform for smart video meetings and integrated team chat, sign up for a free account. How RingCentral facilitates communication and collaboration for you: - 200 individuals can be hosted in video meetings if you upgrade from the free version's limit of 100 participants. - 24 hour length, which means your video call can go on indefinitely and is also cost-free! - Built-in team messaging for quick business communication to talk with colleagues before, during, and after the meeting - Free; no credit card is necessary. Upgrade to RingCentral MVP whenever you want. On RingCentral MVP already? See what resources the app gives you access to: - Smart video meetings with screen sharing, chat, and markup tools for real-time collaboration - Superior team messaging with file sharing, task management, and a shared calendar - Cloud-based phone with carrier-grade reliability to take and manage calls, voicemails, faxes, and business SMS on any device - Easily switch between your desktop and mobile apps to send messages while on the go. - Auto-attendant and sophisticated call management capabilities for optimizing workflows. - Straightforward app integrations to increase productivity - Comprehensive, detailed analytics data and dashboards, as well as centralized, portal-based access to your system Certain aspects of the product require a RingCentral MVPTM (formerly known as RingCentral Office®) or RingCentral VideoTM subscription. By product and plan, features will differ. There is a free subscription option with constrained features. Today, download RingCentral and welcome possibilities.
This app is terrible. No way to prevent ring through to cell phone even while in the office. Even when I answered my desk phone, the app is still ringing my cell phone during the call. I have disabled all notifications in the app settings, app ignores settings. This is so frustrating. I just need the app to be able to make work calls while away from my desk. I don't want work calls to ever ring my phone. Choose another VOIP provider if you can.
- Bret Blackburn
Garbage! Unreliable, randomly rings or doesn't, missed calls I didn't even know I had, and when I do make a call out there's a delay - the call recipient is like, hello? hello? And I've spent literally hours with tech - changing settings, reinstalling, on and on and on. Unfortunately this is what the firm I work for uses
- Don Farnsworth
The app worked fine for a short period. Now it gives the splash screen when call comes in but about 80% of the time it doesnt show the number. The other 20% it shows for about 2 seconds before maximum number of rings accurs. Sometimes the app doesn't even display but that is rare. At this point the app is useless for calls but can at least check VM an get notifications of missed calls so when not in the office I know about it
- Mr Sinister
Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)
- Matt E
Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.
- James Campbell
I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.
- Ileana Gonzalez
|Lots of Channels, One Platform|
|Protection of Customer Data|
|Easy to Implement|
|Doesn't tell you when you need to upgrade your software|
|SMS sometimes doesn't work and no one knows why|
|The Admin Portal moves very slow.|
|They collect their payment from us timely|
|On time receipt of our payment due|
|Prompt corporate credit card charge of monthly billing|
|Call quality isn't the greatest|
|Sometimes there is a lag or an echo, line doesn't always switch over to voicemail|
|Some companies' website verification texts or calls are automatically blocked.|
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