AccelQ vs Intercom

Accelq helps us manage plenty of execution agents through its Agent Command Center dashboard. Even if we encounter a few issues with Desktop UI, we can conveniently access CLI and perform our testing without any hindrance. Its element ID module is useful whenever we work with an array of operator types for our customer's bank transaction attributes.

- Mohana R.

- No need for programming language knowledge for automation with AccelQ - Natural language coding made automation very simple - Support a variety of applications for automation - Automation with AccelQ is just fun. It is like joining blocks together correctly to make building. Even person who does not have any automation background can learn and automate quickly with AccelQ

- Milind J.

For those with no automation skills, AccelQ is the BEST tool to start with. No coding skills are required. This is an easy-to-use command- simple English Test Data generation tool. Functional testers find it very easy to upskill themselves with this tool and contribute to automation. AccelQ is flexible to automate Web, mobile, and salesforce applications as well as API testing. AccelQ is easy to set-up, easy to learn, understand and implement. Using this tool had effectively reduced the time and effort in software testing.

- Bharathi D.

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.