ActivTrak vs Canny

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ActivTrak

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

Advanced

$9.00

1 User Per Month

Premium

$15.00

1 User Per Month

Canny

Category: Task Management Tool

Industries: Marketing, Business

Pricing

Growth

$400/ mo

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Most popular feedback for ActivTrak

Very helpful and dedicated staff determined to resolve the issue and explain the way software operates. The depth of the data provided is extremely helpful as well as ability to customize different settings for different users within the team.

Dominik B.

About ActivTrak

ActivTrak helps companies unlock productivity potential. Our award-winning workforce analytics and productivity management software provides expert insights that empower people, optimize processes, and maximize technology. Additionally, with data sourced from more than 9,000 customers and over 450,000 users, ActivTrak’s Workforce Productivity Lab is a global center for ground-breaking research and expertise that helps companies embrace and embody the future of work.

Most popular feedback for Canny

I’m just so impressed with my experience using Canny, from the user interface to the API. It was just truly a delight. Every step of the way, it’s clear how much intentional refinement and care has gone into making things as simple as possible yet powerful enough to get the job done. It is certainly inspiring to see somebody able to do it right, and as we’re working on improving our product, I just hope to be able to give our users the same delight as I get using Canny.

Simon B.

About Canny

Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

ActivTrak reviews

Great software for tracking team performance

- Keron H. Managing Partner

It's an easy to use tool that allows us to measure the productivity levels of our employees, as well as keep an eye out for the ones that slack off during work hours.

- WOHP A. IT assistant

ActivTrak has really shown which employees are most productive. All of the various reports and insights have been so helpful in showing employees what could be better throughout their work day.

- Holly J. Head of People

Canny reviews

It counts the vote and keeps track of the progress

- Anamaria R. Customer Support

am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes.

- Jack L. Product Manager

It gives us a direct line to what our customers want, so we can make regular course corrections to our strategy. And the Canny support team are awesome!

- Paul K. Co-founder

Pros & cons

ActivTrak

Pros
ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.Good service, easy to use and lots of nice features
I really would have like to use this services
It was my first choice and would have use it if not for the cost.Ease of deployment, intuitive dashboard, accurate analytics and reporting
Cons
Categorizing sites and applications takes a bit, but I don't see another way around it.You shows a good price per users but when you go to subscribe it requires minimum of five users
I only needed one user which made the price was very high for me.One of the employees uses a MacBook Pro
When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

Canny

Pros
It's a super easy tool for all of us to collect feedback in a unified spot
Different departments have conversations with the same customers, and we all hear different sentiment
Now the user and others can see their suggestion and engage others interested in the same feature
Great support as well although it's so easy you'll hardly ever need it
Canny is really great for capturing user feedback
The constant updates and improvements are nice."
Cons
In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more
This can make it clash a bit with the rest of the user interface of your app if your app offers a dark mode
Minor inconvenience, but I thought I would mention it anyway
That is the biggest reason for any negative sentiment in my review
You need to specify a feature request category first, which makes it difficult to find issues quickly
You end up wasting a lot of time going through categories to find an issue category."

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