ActivTrak vs Front

Side-by-side comparison of features, reviews, pricing and more

ActivTrak

Category: Task Management Tool
Industries: Education, Business, Marketing

Pricing

Advanced

$9.00

1 User Per Month

Premium

$15.00

1 User Per Month

Front

Category: Task Management Tool
Industries: Education, Business

Pricing

Starter

$19.00 1 user/month

Growth

$49.00 1 user/month

Scale

$99.00 1 user/month

20M+ Downloads
5/5

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ActivTrak reviews

Great software for tracking team performance

- Keron H. Managing Partner

It's an easy to use tool that allows us to measure the productivity levels of our employees, as well as keep an eye out for the ones that slack off during work hours.

- WOHP A. IT assistant

ActivTrak has really shown which employees are most productive. All of the various reports and insights have been so helpful in showing employees what could be better throughout their work day.

- Holly J. Head of People

Front reviews

We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation

- Marjolaine L. Co-founder

I love Front. It's a great tool, very easy to implement, teach and use. The communication between teams is great and we can track and talk to our customers in a great way.

- Felipe P. Team Lead TechOps

Overall great product, really happy with the exception of the email nesting

- David D. Owner

Pros & cons

ActivTrak

Pros
ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.Good service, easy to use and lots of nice features
I really would have like to use this services
It was my first choice and would have use it if not for the cost.Ease of deployment, intuitive dashboard, accurate analytics and reporting

Cons
Categorizing sites and applications takes a bit, but I don't see another way around it.You shows a good price per users but when you go to subscribe it requires minimum of five users
I only needed one user which made the price was very high for me.One of the employees uses a MacBook Pro
When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

Front

Pros
The best feature about Front is the ability to communicate with both my internal and external teams without having to forward a bunch of emails
It has a number of very good features for helping teams work together for sales and support
The abilities to share, assign, comment on, snooze and resurface issues makes zero inbox possible
I like Front as the best shared inbox tool on the market - it has the most functions/features, was the easiest to deploy and solves all of our issues
I love that we all have access to see communication between our customers and our sales representatives
Everything is documented and in easy access."

Cons
Because of the way we work, we copy and paste the text of the sent e-mail in our other systems
This delay, especially when one sends many e-mails, is particularly annoying
There are a couple niche, specific limitations that we have that we have to build workarounds for
Honestly can't think of a major pain for our use case
Sometimes I do miss dragging an email into a folder and having it pop back into my inbox when the customer responds
Front has tagging, but I have found that I still miss using folders
Plugin is a little bit confusing
Sometimes it's hard to differentiate which one is order and subscriptions due to the top down feature and no different color line."

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