Agile CRM vs Brand24

Side-by-side comparison of features, reviews, pricing and more

Agile CRM

Category: Communication Tool
Industries: Sales, Business

Pricing

Starting From:

$0

Brand24

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Individual

$59.00

Per Month

Team

$119.00

Per Month

Pro

$179.00

Per Month

Enterprise

$299.00

Per Month

20M+ Downloads
5/5

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Agile CRM reviews

It's a product that offers practically everything, but at a considerably more affordable price. The product is generally simple to use, and I appreciate how easily automations can be set up.

- Nosipho M. Junior accountant

Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile.

- Zandrich M. CMO/COO

Agile would have been an adequate CRM/marketing automation system if not for the limitations on automation and the bugs that the company left up to the customers to find and then work around.

- Mike P. President

Brand24 reviews

Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.

- Jakub N. Web Analyst

It's been great, I've reached out to customer support a few times over the years and they have been really quick to respond and helpful along the way.

- Lisa S. Owner

We wanted a simple system that we could use to monitor media inclusions for clients. This system is easy to use, allows for multiple users, and generates clean reports.

- Natasha L. COO

Pros & cons

Agile CRM

Pros
I have used it for six month and it has some amazing features and i recommend the various clients to use it
Fairly good experience in general
I strongly recommend it to ogranizations that are looking for an all-in-one solution, especially if you are 10 or less strong
After using several other CRMs I have found that Agile offers the perfect balance of flexibility and structure I am also REALLy impressed by the marketing and tracking side too
This is a fantastic program that I've established successfully with three clients so far
I've found it excellent to use with ample support documents to set up and deploy without assistance."

Cons
The inability to cancel despite following their instructions for cancellation to a tee
Do not add your credit card information!!! I cancelled and am still getting charged
Horrible customer service
Don't use Agile unless you want to get stuck in a contract
I told him that I was going to start writing bad reviews about Agile while I waited for his management
Eventually, he said he initiated the refund and cancelled my subscription."

Brand24

Pros
Brand24 literally saved me from all the manual work while I was appointed as a social media reputation manager for one of our client
They often introduce updates, test various solutions to make the product as useful as possible for their users
It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more
If you want to know what people think of your product."

Cons
Being unable to input individual posts to get statistics on them
Additionally, b24 is unable to detect spam posts
I have worked for crisis in social networks, I have been able to see the behavior by days to ident
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible
Monitoring is not very precise - sometimes I receive such references that are of no use to me."

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