Aha! vs Front

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Aha!

Category: Task Management Tool

Industries: Education, Communication, Business, Marketing

Pricing

Essentials

$39 user / month

Advanced

$59 user / month

Front

Category: Task Management Tool

Industries: Education, Business

Pricing

Starter

$19.00 1 user/month

Growth

$49.00 1 user/month

Scale

$99.00 1 user/month

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Most popular feedback for Aha!

Great tool for product managers to interact with Engineering and other stakeholders across the organization. The feasibility of integration with other tools makes it more powerful. Undoubtedly, eliminates the use of multiple excel sheets and coordination efforts with the team as the data is live and easily visible to the management.

Isha K.

About Aha!

The team that is on hand to help is brilliant. Whomever you speak to, they always know the answer. With a tool that has this much to offer in terms of functionality, it's a really positive thing that support is on hand. It's a pretty intuitive tool and it really helps people change the way they think about products, projects and delivery (in my experience). The mock-up feature is great - takes some getting used to for someone that's never done mock-ups before but it's very handy. Being able to present stuff and have people view certain elements on a web link is useful too.

Most popular feedback for Front

The rule functionality is my favorite part about Front. It's allowed me to automatically delegate emails that are not relevant to me to the appropriate party, automatically archive senders who do not allow an unsubscribe option, and tag items like News and Receipts that are not immediately actionable and remove them from the inbox.

Alexandra B.

About Front

Work happier and more productively with Front. Save time with powerful, flexible automations and shortcuts. Collaborate efficiently within and across teams with message assignments, comments, and internal draft sharing. With Front, your inbox finally works for you, and there's no need to train your team on a new tool. Front looks and feels like email, so it's fast to set up and easy to jump in and start working right away.

Aha! reviews

Aha! lets you input information at a lot of different levels, from high-level goals to individual tasks. These items can be connected and visualized to see how they relate to each other and the goals of the organization. The capacity/demand tracking and reporting are invaluable. Aha! is designed to clearly show how a team's work is related to their business goals/outcomes. Their knowledge base is detailed and I've received excellent support anytime I reach out with questions.

- Daniela I. Telemedicine Content & Learning Specialist

It's a great tool for product managers to interact with Engineering and other stakeholders across the organization. The feasibility of integration with other tools makes it more powerful. Undoubtedly, eliminates the use of multiple excel sheets and coordination efforts with the team as the data is live and easily visible to the management.

- Isha K. Manager Product Management

Aha! has been easy to set up and integrate with Jira to support our end-to-end product solutions. It was also very easy to set up SSO integration.

- Lamar H. Corporate IT Director

Front reviews

We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation

- Marjolaine L. Co-founder

I love Front. It's a great tool, very easy to implement, teach and use. The communication between teams is great and we can track and talk to our customers in a great way.

- Felipe P. Team Lead TechOps

Overall great product, really happy with the exception of the email nesting

- David D. Owner

Pros & cons

Aha!

Pros
I like that the tool supports a standard methodology and discipline that is critical for the success of PM Teams
We have also had a good response on a couple of key feature requests which I was impressed by given our modest account size
Other nice features include the ability to organize the suggestions/requests, combine similar items, organize them - and the users get to vote on what others have posted
My overall experience with AHA has been outstanding
It shows that the team developing this product has a deep understanding of what their customers are trying to accomplish."
Cons
Often I'll need to completely refresh the page before I see my changes in the UI so it makes things a bit slower to use
Some what features or functions are missing that one would think were basic
The learning curve is steep compared to You track
Schedules epics activities development tasks todos and several other features can be hard to distinguish and somewhat confusing
But it's not exactly intuitive
You have to mess around and make quite a few mistakes before it really begins to make sense."

Front

Pros
The best feature about Front is the ability to communicate with both my internal and external teams without having to forward a bunch of emails
It has a number of very good features for helping teams work together for sales and support
The abilities to share, assign, comment on, snooze and resurface issues makes zero inbox possible
I like Front as the best shared inbox tool on the market - it has the most functions/features, was the easiest to deploy and solves all of our issues
I love that we all have access to see communication between our customers and our sales representatives
Everything is documented and in easy access."
Cons
Because of the way we work, we copy and paste the text of the sent e-mail in our other systems
This delay, especially when one sends many e-mails, is particularly annoying
There are a couple niche, specific limitations that we have that we have to build workarounds for
Honestly can't think of a major pain for our use case
Sometimes I do miss dragging an email into a folder and having it pop back into my inbox when the customer responds
Front has tagging, but I have found that I still miss using folders
Plugin is a little bit confusing
Sometimes it's hard to differentiate which one is order and subscriptions due to the top down feature and no different color line."

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