Aircall vs Citadel Team

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.

Citadel Team This app's about section. Start conversations, take part in audio or video conferences, and exchange messages instantly and for free with Citadel Team. You can also form groups with all of your coworkers, share documents, movies, and high-quality images while maintaining complete secrecy. Your conversations are shielded from prying eyes by sophisticated encryption technology and are never stored on any of our servers where they could be accessed. Create an account for yourself for free in just three easy steps. - To get the most out of your collaboration, you should first begin exchanging information inside groups that are determined by the project, the team, or the community of interest. You can share any kind of file, even those that are eight times larger than the limit that your emails can support. Launch audio calls and conferences with your customers, suppliers, and employees for high-quality conversations. - Maintain a high level of safety at all times: You will have access to all of your content on both your desktop computer and your mobile phone. - A robust search function that allows you to locate all of the information you require, including the most outdated ones. The Citadel Team service is hosted in France in accordance with the regulations that are designed to safeguard your privacy. And this is just the beginning: we have many more enhancements in the works that will assist you in being more productive at your job each and every day!