Aircall vs Empuls

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.

Empuls is an employee engagement software that makes it easy to reward and recognize your employees to improve retention and productivity at your organization. Empuls helps you set up & run pulse surveys, measure and track feedback, and gather eNPS scores. With Empuls you can: 1. Build a culture of appreciation through peer recognition. 2. Motivate employees with rewards and digital gift cards, choose from over 20,000+ options. 3. Celebrate every birthday, work anniversary, and company milestone day. 4. Increase employee retention by acting on feedback gathered from pulse and eNPS surveys. More than 1000 organizations around the world use Empuls to reduce attrition, improve retention and satisfaction. Most HRs use Emplus as a recognition module that makes hard work and teamwork visible to everyone, making it easy for employees to show their appreciation for each other, build stronger working relationships, and feel a greater sense of belonging. Empuls helps you celebrate employee contributions and key milestones, reduce HR's time and efforts in setting up rewards, promote participation in company initiatives, gather employee feedback, and tie rewards with the company and culture goals.