Aircall vs Geneva

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.

Geneva is a group communication app designed for organized, ongoing conversations with all your favorite people. Join or create a "home" for your group and set up a mix of chat, forum, audio, video, and broadcast rooms for different topics. Whether you're aimlessly hanging with best friends, keeping your club members on the same page, or sharing opinions with peers across the country — there’s a place for everyone here. Here are a few of the highlights: HOMES & ROOMS Set up "homes" for your groups, then create "rooms" inside them for different topics or sub-groups. Rooms can be open or secret, and because everyone can adjust their notification settings for each one, people can tune into the conversations they care about and tune out the rest. There are 5 different kinds of rooms you can use... CHAT ROOMS Full-featured chat rooms with @ mentions, threaded replies, emoji reactions, GIFs, attachments, polls, events, pins, typing indicators, and more... FORUM ROOMS These post-style rooms are more organized than chat rooms, making them great for announcements and deeper discussion. Create long-form posts with rich formatting, comment and react, and sort and filter the room by most recent, most popular, and more... AUDIO ROOMS If you'd rather talk than type and read, you can create an audio room in your home and jump in with a tap whenever the mood strikes. Think of it like a big group phone call, but way easier. VIDEO ROOMS Hop in a video room and hang out with up to 16 people at once. With screensharing built in, these are great for small events and more casual get-togethers. BROADCAST ROOMS Go live on video with up to 9 people on stage and thousands of viewers to call on-air. Use these for things like chapter meetings, casual panels, DIY tutorials, live-reacts, and more... DMs Because sometimes you just want to start a private side convo. EVENTS CALENDAR With event invites and a centralized calendar, it's easy to share info, gather RSVPs, and get reminders to hop on. Events can take place right in your Geneva home, IRL, or anywhere else online. GATES Use gates to control access to your Geneva home. Our built-in new member questionnaire helps you gather info about potential members and decide if they're a good fit — no need to use a separate survey tool. Age, nickname, entry fee, and more gates coming soon. ROLES & PERMISSIONS Set up roles to control who can and can't do things like invite other people, create rooms, moderate messages, and more... NO ADS & NO SELLING YOUR DATA Ever. Instead, we're building a bunch of exciting features that'll make it really easy for people on Geneva to transact with one another, and when that happens, we'll keep 5% (more info on this coming soon). ACTUAL ACCOUNTABILITY Because everyone signs up with a phone number, not an email address, blocks and bans are easier to enforce so there’s less room for trolling and abuse (but don't worry, we won't share or display your phone number anywhere). We also give you the ability to set your home's rules and tools to help you enforce them. DESIGNED FOR EVERYONE Geneva is great for all kinds of social groups: friends & families, school clubs, sports teams, movements, fraternities and sororities, creators & fans, coaches & students, professional networks, brand communities, interest groups, and more... And this is just the beginning: We're working together to build something that's fun, safe and useful, and we'll be adding new features all the time. If you have suggestions, questions, or feedback, drop us a note at [email protected] Made with love in New York City and beyond.