Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
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Using Aircall in the last year also gave me the chance to become familiar with your subscription plans and billing models and I find them reasonable, flexible and fair to both parties, in every sense. Aircall is a telephony solution, that I recommend to all fellow managers that are either planning to implement a phone service or need to replace an existing platform. With that, I’d like to confirm that we are willing to extend/renew Soitron’s Aircall subscription and continue with your services. I am considering 1 or 2 changes in the subscription plan, to fully meet our business needs in the next 12 months. I’d be happy to review and discuss that with you, whenever you are available for a call, either this week or next.
Orhan M.Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.
The platform harnesses in full the power of automation to simplify everything from pricing to payment processing, bookings and listings, to messaging and reviews. You can generate reports and summaries on financial transactions, guest data, listings, and reservations. All information is safely stored in the cloud for easy, anytime access, search and sharing.
financesonline.comThis app's about section. Because you can access your favorite Guesty features from the convenience of your smartphone thanks to the Guesty app, you will never have to worry about missing out on anything. You can do the following by using the Guesty app: Send and receive messages with your visitors using our unified inbox. Monitor bookings coming in from any possible source using our centralized Multi-Calendar. You can make changes to your reservations and view a list of all upcoming check-ins, check-outs, and other events. Give all of your workers access to the app so that they can view their to-do lists, which will allow you to manage the tasks your team is working on and monitor their progress. You can choose to receive push alerts for anything that you don't want to lose track of, such as new messages, bookings, and more! When you use the mobile management software provided by Guesty, you can rest easy knowing that you will always be in the know regarding all of the moving pieces of your rapidly expanding rental business.
Aircall is a sound, user-friendly choice for companies that integrate calling features for employees in customer facing roles. The UI is sleek and easy to navigate, there aren't too many settings which is good as it's not overwhelming. There can at times be a lag or latency problems when a customer is calling in, or when you are calling out, especially when the CRM Hubspot. But otherwise I have not had any real problems that would leave a poor score.
- Jeff C
It keeps missing calls when I'm already set as available. Sometimes it works, oftentimes it doesn't. Very frustrating because I had to call back several times within seconds after I'm notified that the app missed a call that DIDN'T RING. Android user here and I've just read a lot of reviews. Smh please fix this or you'll losing business pretty quick.
- Kristin S
Poor call quality, and inexcusable lack of basic functionality. No picture texts? That capability has been around for 15+ years. Notifications are hit and miss. I don't receive a lot of my calls. Terrible experience. I can't believe you have a 2.5 star review overall.
- Ryan Arthur
All in all: pretty terrible. Notifications delayed. Tapping notifications doesn't open them. App signs out, sometimes multiple times a day (usually every couple days). Just onboarded my portfolio with Guesty but the shakiness of the mobile app is making me take pause with continuing using the platform. Would be eager to see changelog/timeline of fixes. This level of functionality is unacceptable given the cost of service. Better yet--focus on making a responsive browser app experience.
- A Google user
Your new updated app DOES NOT WORK. I continue to have problems and cannot use my phone for my business with your app. I am so disappointed that all your new roll out improvments were obviously not beta tested well enough. This has cost me so much valuable time!!!
- Catherine Ventling
One of the main reasons I signed up with Guesty is because they have the app. But it's very basic and keeps crashing and doesn't show messages in real time, some never show up and some with a few hours delay which makes the communication with guests very difficult. Support is also another big issue. I can only contact Guesty by email and they don't reply for days/weeks and even then their reply is rarely helpful. Extremely bad value for money, I'll have to cancel them if they don't sort it
- A Google user
Pros |
---|
Reaching various countries |
Fantastic call clarity |
Seamless integration with Hubspot |
Cons |
---|
Agent (popup) from Hubspot speed and response time |
Better call history use (analysis) |
Program stability on Mac |
Pros |
---|
Auto-messages, auto-replies, and auto-tasks |
They have integrations with a lot of platforms |
Easy to communicate |
Cons |
---|
The integrations with the OTAs are pretty terrible |
Ystem is overly buggy/poorly designed |
It failed to properly import the bed types in my listings from AirBnB |
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