Aircall vs JivoChat

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.

JivoChat is an enterprise omnichannel messenger designed to let teams communicate with customers wherever they are. Engage with visitors through live chat, Facebook, voice services, email, and mobile with JivoChat, and you'll never miss another website conversion. You can receive all of your clients' messages in a single Agent App thanks to JivoChat's omnichannel architecture, which keeps you organized. Website conversion rates also improve as a result of proactive invitations that draw in site users and allow you to offer the greatest customer service while continually generating new leads. Interested? To start boosting your internet sales right away, follow these steps: 1. Create an account on Jivochat by visiting https://www.jivochat.com. 2. Add the script code for JivoChat to your website. 3. After downloading the app, decide whether you or your entire team will be available to communicate with clients. 4. Integrate other channels of communication that you'd like to employ to speak with your clients using Jivo (Facebook, Viber, Telegram, mobile, etc.) 5. Obtain crucial data about your visitors in real-time (names, social media profiles, the duration of their visit, the page they are currently on, etc.). *NEW* JivoChat is portable. Take a look at these innovative smartphone features: JivoChat signup; Multi-agent conversations, where users may now invite other coworkers to chat; Common shorthand; File transfer; Visitor monitoring; Message archive; Colleague chat; Reminders; Visitor monitoring; More than 270k online businesses use JivoChat to enhance customer communication. A FREE Live Chat, yes, but there's more. An all-inclusive communication solution that will make your online store a sales machine! Visit https://www.jivochat.com to begin turning visitors into customers.