Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
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Using Aircall in the last year also gave me the chance to become familiar with your subscription plans and billing models and I find them reasonable, flexible and fair to both parties, in every sense. Aircall is a telephony solution, that I recommend to all fellow managers that are either planning to implement a phone service or need to replace an existing platform. With that, I’d like to confirm that we are willing to extend/renew Soitron’s Aircall subscription and continue with your services. I am considering 1 or 2 changes in the subscription plan, to fully meet our business needs in the next 12 months. I’d be happy to review and discuss that with you, whenever you are available for a call, either this week or next.
Orhan M.Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.
The pricing of the software is quite cheaper than other softwares available in the market. Once you get use to is, it is quite easy to use and configure. The entire calling experience can be customized easily if there is no one to attend the call. Just drag and drop customization.
Puvinthan P.Linphone is a free program that allows users to make voice and video calls, as well as send and receive text messages. If you have a WiFi, 3G, or 4G internet connection, Linphone makes it possible for you to be reachable at all times, even while the app itself is closed. The following are some of the important features of Linphone: * audio and video calls in high quality * audio conference calls with several participants * the ability to share photographs and files * Linphone accounts that can be accessed at any time, even if the app is closed (thanks to push notifications) * compliant with a wide number of SIP-compatible VoIP service providers * secure communication (options for encryption) * allows for the ability to communicate with anyone who possesses a "traditional" phone line Linphone is compatible with the most popular mobile and desktop operating systems, and it provides a wide variety of specialized capabilities for users with more experience (codecs, transport standard, encryption options, DTMF...). Please visit the Linphone project website at www.linphone.org for any additional details.
Aircall is a sound, user-friendly choice for companies that integrate calling features for employees in customer facing roles. The UI is sleek and easy to navigate, there aren't too many settings which is good as it's not overwhelming. There can at times be a lag or latency problems when a customer is calling in, or when you are calling out, especially when the CRM Hubspot. But otherwise I have not had any real problems that would leave a poor score.
- Jeff C
It keeps missing calls when I'm already set as available. Sometimes it works, oftentimes it doesn't. Very frustrating because I had to call back several times within seconds after I'm notified that the app missed a call that DIDN'T RING. Android user here and I've just read a lot of reviews. Smh please fix this or you'll losing business pretty quick.
- Kristin S
Poor call quality, and inexcusable lack of basic functionality. No picture texts? That capability has been around for 15+ years. Notifications are hit and miss. I don't receive a lot of my calls. Terrible experience. I can't believe you have a 2.5 star review overall.
- Ryan Arthur
Love the features and concept. One of the few soft phones that triggers our music on hold from our sip pbx correctly. Some issues I noticed is that audio gets very distorted when other notifications are displayed on the Android phone. This is distracting as you can't hear the other party until the notification ends. There is an echo when setting up a conference call and you can't easily switch to other accounts if configured. Other than that, it works.
- Roy Reynolds
I have it set up with VoIP.ms, following their configuration instructions. It works fine so long as the phone is awake. But when the screen goes to sleep, the app does not receive calls reliably. I have push notifications turned on, but they don't seem to work. If I activate the background mode to leave a permanent notification on the screen, it receives calls, but kills the battery quickly. Neither option is workable.
- Thomas Winger
No still has problem with Version 4.6.10. If I tap chat button at the bottom right, it freezes. On the Android version, If I tap Contact, it shows two chat icons, one with green shield and the other without. If I tap one without green shield, the app gets frozen. Why is this? Very annoying this needs to be fixed. Also chats do not seem to synchronize with Mobile app and PC desktop (Linux). Hope things will be improved.
- Akiyo Nakajima
Pros |
---|
Reaching various countries |
Fantastic call clarity |
Seamless integration with Hubspot |
Cons |
---|
Agent (popup) from Hubspot speed and response time |
Better call history use (analysis) |
Program stability on Mac |
Pros |
---|
Not expensive to make international calls |
Registering multiple sip extensions on Linphone and quickly register to them |
Cons |
---|
It is highly dependent on the internet speed |
Complicated UI |
Limited Memory |
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