Aircall vs Pumble

Side-by-side comparison of features, reviews, pricing and more

Aircall

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Pumble

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

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Aircall reviews

Aircall is a sound, user-friendly choice for companies that integrate calling features for employees in customer facing roles. The UI is sleek and easy to navigate, there aren't too many settings which is good as it's not overwhelming. There can at times be a lag or latency problems when a customer is calling in, or when you are calling out, especially when the CRM Hubspot. But otherwise I have not had any real problems that would leave a poor score.

- Jeff C

It keeps missing calls when I'm already set as available. Sometimes it works, oftentimes it doesn't. Very frustrating because I had to call back several times within seconds after I'm notified that the app missed a call that DIDN'T RING. Android user here and I've just read a lot of reviews. Smh please fix this or you'll losing business pretty quick.

- Kristin S

Poor call quality, and inexcusable lack of basic functionality. No picture texts? That capability has been around for 15+ years. Notifications are hit and miss. I don't receive a lot of my calls. Terrible experience. I can't believe you have a 2.5 star review overall.

- Ryan Arthur

Pumble reviews

When you are going to start call and video call features? You say the app has features of both ms teams and slack. However, the call buttons seem to be frozen and there is no provision to make video calls/meeting. I don't think it is any where near to teams and at most this app looks like a poor cousin of slack. Kindly share a timeline of feature release dates on your website.

- Satwik Priyadarshi

Notification is useless, app doesn't notify you at anytime. I tried to send a 25mb video and it loads forever and I am not able to delete that message as it says failed to delete the message. I see no use from this app.

- Jithin A

Best app and team chat software ever, all features are superb and efficient

- Desire Marshal

Pros & cons

Aircall

Pros
Reaching various countries
Fantastic call clarity
Seamless integration with Hubspot

Cons
Agent (popup) from Hubspot speed and response time
Better call history use (analysis)
Program stability on Mac

Pumble

Pros
Pumble is completely FREE
No restrictions on the number of users
Unlimited chat history, and apps for all major platforms

Cons
Lack of integration to external systems
No share- screen
Limited notification setting

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