Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Category: Communication Tools
Industries: Education, Communication, Business
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Using Aircall in the last year also gave me the chance to become familiar with your subscription plans and billing models and I find them reasonable, flexible and fair to both parties, in every sense. Aircall is a telephony solution, that I recommend to all fellow managers that are either planning to implement a phone service or need to replace an existing platform. With that, I’d like to confirm that we are willing to extend/renew Soitron’s Aircall subscription and continue with your services. I am considering 1 or 2 changes in the subscription plan, to fully meet our business needs in the next 12 months. I’d be happy to review and discuss that with you, whenever you are available for a call, either this week or next.Orhan M.
Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.
Troop Messenger allows us to add the customers and colleagues into particular groups and chat with them and also share files with them securely. We can also detect anyone we want even after the project completion which saves our time and even money so that we do not have to face any sort of loss in our business or projects.Herbert K.
Troop Messenger is perfect and easy to use office messaging tool with seamless UI and UX. The features and their functionalities are well crafted across the application making the learning curve simple even for a novice user. It offers a wide range of features such as one-on-one messaging, group conversations, file previews, voice-video calls, screen share, Burnout, Forkout,etc., to deliver uninterrupted work-flows. It has been designed as a freemium pricing business model to suit the business enterprises of all forms and sizes ranging from small, medium, large and Government. The business users who register for free trial can experience the features of Enterprise edition for the first 30 days. Each corporate workplace needs excellent communication and collaboration tool to always stay connected with each other. Troop Messenger is one such business communication software which makes teams work better with its powerful feature-stack. It makes teams stay connected round the clock across the platforms of Windows, Linux, Mac OS, Android, and iOS. One of the best SaaS-based freemium business model application available in any of your web browsers. It provides the delivery options of Self-Hosting, Custom App and APIs to serve diverse industry needs. Where ever you are across the globe, just simply login to your web app, desktop app or mobile app with your credentials to collaborate with your co-workers and access work.
Aircall is a sound, user-friendly choice for companies that integrate calling features for employees in customer facing roles. The UI is sleek and easy to navigate, there aren't too many settings which is good as it's not overwhelming. There can at times be a lag or latency problems when a customer is calling in, or when you are calling out, especially when the CRM Hubspot. But otherwise I have not had any real problems that would leave a poor score.
- Jeff C
It keeps missing calls when I'm already set as available. Sometimes it works, oftentimes it doesn't. Very frustrating because I had to call back several times within seconds after I'm notified that the app missed a call that DIDN'T RING. Android user here and I've just read a lot of reviews. Smh please fix this or you'll losing business pretty quick.
- Kristin S
Poor call quality, and inexcusable lack of basic functionality. No picture texts? That capability has been around for 15+ years. Notifications are hit and miss. I don't receive a lot of my calls. Terrible experience. I can't believe you have a 2.5 star review overall.
- Ryan Arthur
Troop Messenger offers all the required features to the users, which undermines the reason to depend on multiple tools. In terms of price, this superior application is more affordable than comparable products, making it simple to use for both personal and commercial purposes.
- Sukesh K. Sales And Marketing Specialist
It’s a comprehensive office communication tool that has been designed to provide seamless team collaboration. It helped us to be on the unified workspace for exchanging our office work communication. We were able to monitor the task progress information across its groups for achieving our common project goals.
- Ramya . Designer
I honestly feel teams who are using Troop Messenger as their official team communication tool are certainly gifted. This tool boosts teamwork and communication. Anyone can access this tool although they have less technical knowledge.
- Niya M. Architecture Specialist
|Reaching various countries|
|Fantastic call clarity|
|Seamless integration with Hubspot|
|Agent (popup) from Hubspot speed and response time|
|Better call history use (analysis)|
|Program stability on Mac|
|Troop Messenger has outstanding features than other team collaboration tools|
|The features I like the most are Respond later, Edit the message, recalling the message, self messaging, help, personal settings like wallpaper, and filtering by name, text, image, files, and date, etc.Great for small business communication and collaboration, sharing many types of files easily, create groups and use bulk messanging.|
|Any action such as deleting, copying, forwarding is a 2-step process that is sometimes time-consuming|
|It would be nice if it had supported more integrations|
|Not as many app integrations as it’s competitors.|
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