Aircall vs Twist

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.

Discover why Twist was dubbed a "World Changing Idea" by Fast Company! Work is evolving. Communication at work needs to adapt as well. Twist combines all team communications to facilitate cooperation from any location. No more exhausting Slack chats, emails, and meetings for the team. Best remote team communication app, according to PC Mag "I experienced continual FOMO on Slack. On Twist, I am confident that I am always in control. SparkLoop's Manuel F. The threads in Twist make sure that crucial information doesn't get buried. • Unlike a continuous stream of idle conversation that obfuscates crucial communications, Twist treats each topic as its own thread (like Slack). • With ultra-specific labeling, only the appropriate teams will view your messages. Make a history that your team can reference. • Look closely at any thread to remember the circumstances around a choice that was made, whether it was last week or a year ago. • Share pertinent threads to facilitate and speed up the onboarding of new staff. Focus your staff on the tasks that are important. • Reduce noise and distractions by using fewer notifications so your team can focus on its work. • Encourage more serenity and less anxiousness in your team's communication at work. Utilize organized routes to bust through team silos. • Establish a systematized, single location to oversee all team communications. • Use specific channels to invite people, such as external clients, to discuss project specifics. Plus: • It is simple to import all Slack discussions from your team. • Schedule remote team meetings using the integrations for Jitsi Meet, Zoom, and Skype. • Use business applications like Google Drive, Asana, and Calendly (and have a little fun with Giphy). • Forget receipt read-alouds, typing dots, and presence indicators. • To expedite your job, use keyboard shortcuts. Developed by Doist, a world authority on remote and asynchronous working. Ultimately, Twist may be closed at any time. When you return, the job will already be organized. Become a part of the workplace of the future. Join right now.