Airtable vs Canny

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Airtable

Category: Task Management Tool

Industries: Education, Organization, Small to Medium Businesses

Pricing

Free

For individuals or very small teams just getting started with Airtable

Plus

For teams looking to create a single source of truth to manage their workflows and processes

$10

Per seat /month

Billed annually

Pro

For teams and companies who need to create workflows & extensions to run their most important processes across their orgs

$20

Per seat /month

Billed annually.

Enterprise

For departments and organizations who have advanced customization, scale, security, control and support needs

Canny

Category: Task Management Tool

Industries: Marketing, Business

Pricing

Growth

$400/ mo

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Most popular feedback for Airtable

We've already seen benefits from this, which has been really exciting. We've been able to advocate for additional support to improve the bandwidth of our teams.

Jolie Greenstone

About Airtable

Cloud-based collaboration tool Airtable has its main office in San Francisco. Howie Liu, Andrew Ofstad, and Emmett Nicholas started it in 2012. Airtable is a hybrid spreadsheet-database that applies database functionalities to a spreadsheet.

Most popular feedback for Canny

I’m just so impressed with my experience using Canny, from the user interface to the API. It was just truly a delight. Every step of the way, it’s clear how much intentional refinement and care has gone into making things as simple as possible yet powerful enough to get the job done. It is certainly inspiring to see somebody able to do it right, and as we’re working on improving our product, I just hope to be able to give our users the same delight as I get using Canny.

Simon B.

About Canny

Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.

Airtable reviews

“This system helps us live up to the commitments that we make and to our participants that we're recruiting for research.”

- Sarah Sgarlato Pierini Senior Research Program Manager

“The numbers surrounding time saved and redundant tasks are quite extraordinary.”

- Osman Jamjoom Head of Innovation and Omnichannel

“Airtable has allowed our teams to be agile and flexible”

- Carol Li Post Production Systems and Innovation Specialist, Netflix

Canny reviews

It counts the vote and keeps track of the progress

- Anamaria R. Customer Support

am a PM and I like that Canny allows my team and I to collect user feedbacks that are visible across stakeholders including users. Users can upvote certain feedbacks so that my team can prioritize some of the important user stories for product development purposes.

- Jack L. Product Manager

It gives us a direct line to what our customers want, so we can make regular course corrections to our strategy. And the Canny support team are awesome!

- Paul K. Co-founder

Pros & cons

Airtable

Pros
Visualize data in an organized and aesthetically pleasing manner
Hide information to simplify use without having to delete or archive
Use the same data set to create a multitude of different views that cater to different needs without having to update multiple locations.
Cons
Airtable's Interface functionality needs a bit of work but to be fair, it is still in beta
The graph/chart apps are great but I wish they were significantly more customizable
In my experience, Airtable is like skiing, it's easy to learn/use but it's hard to really get good at
Maybe offer formal certification courses of some kind?

Canny

Pros
It's a super easy tool for all of us to collect feedback in a unified spot
Different departments have conversations with the same customers, and we all hear different sentiment
Now the user and others can see their suggestion and engage others interested in the same feature
Great support as well although it's so easy you'll hardly ever need it
Canny is really great for capturing user feedback
The constant updates and improvements are nice."
Cons
In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more
This can make it clash a bit with the rest of the user interface of your app if your app offers a dark mode
Minor inconvenience, but I thought I would mention it anyway
That is the biggest reason for any negative sentiment in my review
You need to specify a feature request category first, which makes it difficult to find issues quickly
You end up wasting a lot of time going through categories to find an issue category."

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