Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Base: $15 per month/user
Advanced: $25 per month/user
Enterprise: $45 per month/user
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Essential - $71 per month
Essential Plus - $179 per month
Professional - $224 per month
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I need a CRM that allows me to attend to customers of wsp, inst and FB, that allows me to create bots to follow up pre and post sale, we have achieved it, but with many problems reported and many not solved. For example, if I want a bot on a birthday to congratulate a customer, you CAN'T with amoCRM, you must do manual sending the message. Another thing, in past days I reported failures that I could not enter my license and they told me "ahhhhh is that the LATAM server went down"Leonardo R.
amoCRM is a multifunctional CRM that, according to the vendor, excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. amoCRM supports all major messenger platforms. Create your own chatbots with amoCRM's code-free chatbot builder, and make sure your business is online 24/7, at any capacity. The platform also includes analytics, reporting and automation capabilities Treat your sales team to a vast array of useful tools to work with your leads. The vendor says lead generation is simple with their easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. The vendor promises their product is a perfect messenger-based sales solution for entrepreneurs, small, and medium businesses. With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and more without lifting a finger. amoCRM's in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with their mobile app available both on iOS and Android.
We use Maropost to send out e-mail blasts for marketing campaigns to our entire list of subscribers or to segmented lists of subscribers. It's a cheap, effective way to reach people, and Maropost has helped us increase our open rate.Nicholas Kouvatsos
Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services. Maropost's digital marketing platforms help users turn prospects into clients by ensuring delivery of targeted messaging to the right contact at the right time. Through integrated marketing and sales automation, Maropost provides tools, strategic guidance and support to create more personalized customer experiences through a 360-degree business view from marketing automation to CRM, commerce, and customer support.
AmoCRM is a content relationship management tool that offers a wide range of features, including a digital streamlined layout for sales teams to close more deals. There are integrated solution can give you numerous benefits for marketing and sales teams. It is currently being used by a marketing and sales department made up of 15 students. The students were able to teach themselves the platform and functionality very easily. With connected digital sales it makes it simple to track business sales and finances. This addresses the main problem of how do you track sales and how do you process sales data. The problem that exists in communication between sales and marketing/sales departments is diminished with amoCRM. With full email integration it makes communication easier and faster, it also makes finding and closing leads more efficient. With limited time in a day this is important for our students who run the school business.
- Christopher Power
Easy to use CRM with a lot of integrations. We use amoCRM as a primary solution to work with leads in our company. Our company has several brands and we use amoCRM to work with clients from different brands and unify our business processes in one solution. We use amoCRM for: 1. All leads from websites are added to amoCRM and stored there. 2. Call center works with these leads to call to clients, sorts lead and push them to different steps in the sales funnel, make an appointment for the clients. 3. We built the analytics of our sales and leads based on data from amoCRM.
- Roman Yarovyi
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for. It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
- Brian Moller J.
"As good as advertised" What do you like best about Maropost Marketing Cloud? I was previously using Pardot and was frustrated with how rigid and clunky the software was, and was not easy to use with the changing of marketing needs. I switched to Maropost and have been able to increase my growth marketing efforts by 25% alone, and that doesn't include the increase in open rates and conversions. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? So far so good! Nothing to complain about. Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? Having the ability to drag and drop, custom dashboard building, and the dedicated deliverability team has all helped with me make my email marketing efforts more streamlined and efficient, saving me a lot of time in the day.
- Kyle S.
"The Ferrari of Marketing" What do you like best about Maropost Marketing Cloud? The sheer depth of the Maropost marketing cloud is next level. Hence the title of the Ferrari of marketing. The customer journeys and experiences that can be built are simply amazing. I've been involved with. lot of high end email marketing systems before and nothing I've ever seen has the advanced functionality of this system. And backed by a team of awesome people who really care about customer success. Well worth taking the time to explore. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? Nothing so far. System works very well unlike this review page which is so full of friction its awful Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? Creating scalable customer journeys and interactions.
- Iain J.
"10/10 from setup to business" What do you like best about Maropost Marketing Cloud? We changed to maropost from a competive marketing automation platform and it isn't comparable, from setup the support team was amazing and in a few days we were up and running and the opening rates and returns have turned up by hundreds of percent. The UX is top of the line and enjoys every minute of working with it. Review collected by and hosted on G2.com. What do you dislike about Maropost Marketing Cloud? Is hard to find something that is a downside in the system for our usage. Review collected by and hosted on G2.com. What problems is Maropost Marketing Cloud solving and how is that benefiting you? As a newly started business we growing our customer base by 20-40% per month, by using maropost we make sure every customer gets a great presentation of our business and we can target every single customer in the right way and the retargeting rate is amazing
- Rickard E.
|AmoCRM has an extremely simple interface|
|With this interface it is easy for new users to get acquainted with the platform.Integration of Facebook Messenger makes communication with new potential customers increases sales|
|Installing all of the apps can be timely but very useful.amoCRM connecting straight to Excel is beneficial for the business|
|Being able to pull data from amoCRM, then from Excel, and integrate it into the Intuit TurboTax and Business software really makes data gathering and processing easy and efficient.|
|Room for improvement would be that you need to manually integrate some of the apps for use.Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields|
|Perhaps using AI platforms could help identify what content should flow where on the platform.Allow for Twitter integration|
|Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?|
|Support was a big issue for us|
|Our last provider was lacking in this area|
|My favorite part of Maropost is the on-line chat|
|I thought it was just a novelty at first - but we use it all the time|
|Part of that reason is that we are still new - we asked for our work to be checked when we set up something new|
|Never hurts to have more eyes!Again Support|
|Our implementation team has been available to us from day one and are still available for our stupid user questions! It's nice to have that back up.Ease of use|
|We had every member of our team review the possible ESPs|
|Maropost would not have been chosen if the system had been difficult to navigate|
|We love how simple it is.|
|Reporting is awful, the metrics shown in the dashboard are not helpful, and to glean any useful information users need to export the reports manually|
|There is no attrition reporting at all.Segmentation takes a really long time|
|If you want to construct multiple audiences, good luck|
|It takes forever.UI is not intuitive|
|Many buttons are placed too closely or in the wrong places.|
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