Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Base: $15 per month/user
Advanced: $25 per month/user
Enterprise: $45 per month/user
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Starter - $15 per month
Growth - $30 per month
Boost - $50 per month
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I need a CRM that allows me to attend to customers of wsp, inst and FB, that allows me to create bots to follow up pre and post sale, we have achieved it, but with many problems reported and many not solved. For example, if I want a bot on a birthday to congratulate a customer, you CAN'T with amoCRM, you must do manual sending the message. Another thing, in past days I reported failures that I could not enter my license and they told me "ahhhhh is that the LATAM server went down"Leonardo R.
amoCRM is a multifunctional CRM that, according to the vendor, excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. amoCRM supports all major messenger platforms. Create your own chatbots with amoCRM's code-free chatbot builder, and make sure your business is online 24/7, at any capacity. The platform also includes analytics, reporting and automation capabilities Treat your sales team to a vast array of useful tools to work with your leads. The vendor says lead generation is simple with their easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. The vendor promises their product is a perfect messenger-based sales solution for entrepreneurs, small, and medium businesses. With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and more without lifting a finger. amoCRM's in-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with their mobile app available both on iOS and Android.
Excellent interface and support What do you like best about Salesmate? I really like the very intuitive interface. It's easy to get ahold of it. They have a lot of very interesting functionnalities, that allows me to keep in track with my demanding clients. The support is extremely reactive. I usually get an answer within five minutes and the second level support is very very reactive. I've a few issue here and there, especially with migrating from an opponent, but it was quickly solved. They are also very open minded. I once needed a functionnality for one day from a higher plan. I just needed it for one day, in order to finish up a task. They agreed to let me use the higher plan for free for almost a week! How appreciated. Review collected by and hosted on G2.com. What do you dislike about Salesmate? I can't think of anything in particular. The few issues I've had here and there were resolved. I did have a few functionnality suggestions, but I can't think of anything right now. This is quite a great product. I've explored many CRM, and salesmate is by far the best for me! Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Make sure to be extremely aware of all functionalities. I discovered some afterwards and regretted not using them right away. Also consider the plan you want to go for. If you ever need to contact the support, make sure to be very precise and your issue will most likely be resolved fast. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? I needed to have a CRM that lets me follow-up with each clients individually, withouth overwhelming me with tasks. A simple example: They have a functionnality that automatically creates a to do task if the client doesn't answer the e-mail. This is extremely helpful for follow-up and it's not overwhelming. No repetitive useless work.Joachim M.
Salesmate is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industries. Key features include contact management, sales pipeline management, email marketing and internal chat and phone integration. Salesmate’s contact management module helps users import contacts from Google, mobile and Excel files and store them in a central data repository. Users can also assign contacts and leads to their sales representatives. The solution’s pipeline view allows users to view, organize, prioritize and automate the creation of follow-up tasks for various stages of a deal. Additionally, Salesmate supports integration with various third-party applications such as Microsoft Calendar, AWeber, Mad Mimi and more. It also offers mobile applications for iOS and Android devices, which allow users to remotely manage their business operations. Services are offered on a monthly subscription basis that includes support via phone and email.
AmoCRM is a content relationship management tool that offers a wide range of features, including a digital streamlined layout for sales teams to close more deals. There are integrated solution can give you numerous benefits for marketing and sales teams. It is currently being used by a marketing and sales department made up of 15 students. The students were able to teach themselves the platform and functionality very easily. With connected digital sales it makes it simple to track business sales and finances. This addresses the main problem of how do you track sales and how do you process sales data. The problem that exists in communication between sales and marketing/sales departments is diminished with amoCRM. With full email integration it makes communication easier and faster, it also makes finding and closing leads more efficient. With limited time in a day this is important for our students who run the school business.
- Christopher Power
Easy to use CRM with a lot of integrations. We use amoCRM as a primary solution to work with leads in our company. Our company has several brands and we use amoCRM to work with clients from different brands and unify our business processes in one solution. We use amoCRM for: 1. All leads from websites are added to amoCRM and stored there. 2. Call center works with these leads to call to clients, sorts lead and push them to different steps in the sales funnel, make an appointment for the clients. 3. We built the analytics of our sales and leads based on data from amoCRM.
- Roman Yarovyi
I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for. It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.
- Brian Moller J.
"Needed to set up cold call automation" What do you like best about Salesmate? I got it done. I shopped around for 3 moths tried out close and Zoho. They didn't work, I shopped Salesforce they were to expensive and probably wouldn't work. Review collected by and hosted on G2.com. What do you dislike about Salesmate? Nothing so far it's been one month of setting up my automation journeys necessary for my niche. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? I have a data subscription for possible off market real estate deals. And they are the only CRM (that actually works) I found to automation the cold call process.
- Justin M.
"Very Adaptable" What do you like best about Salesmate? Since we don't use Salesmate for "sales" but for work order organization and customer communication, it is one of the most adaptable software we've found. From logging calls, emails (even future emails), sending text messages (even future text messages) and taking calls. We also appreciate that the cost of texting and calling are extremely competitive - Salesmate really meets the mark! Review collected by and hosted on G2.com. What do you dislike about Salesmate? Although taking calls and call quality is very good, the only thing missing is the scheduling of on/off hours so we are getting calls late at night, etc. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? Organizing work orders and corresponding with each customer in various ways.
- Leatrice T
"Salesmate is my go to CRM" What do you like best about Salesmate? Salesmate is easy to use and learn. I love their UI and capabilities within the software. Review collected by and hosted on G2.com. What do you dislike about Salesmate? There are not too many downsides to the software. However, one thing I do dislike is the connectivity when using their voice dialer Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Get to know the full function of the software for its full potential Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? A problem that Salesmate is solving is my organization within myself and my team members.
- Boris H.
|AmoCRM has an extremely simple interface|
|With this interface it is easy for new users to get acquainted with the platform.Integration of Facebook Messenger makes communication with new potential customers increases sales|
|Installing all of the apps can be timely but very useful.amoCRM connecting straight to Excel is beneficial for the business|
|Being able to pull data from amoCRM, then from Excel, and integrate it into the Intuit TurboTax and Business software really makes data gathering and processing easy and efficient.|
|Room for improvement would be that you need to manually integrate some of the apps for use.Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields|
|Perhaps using AI platforms could help identify what content should flow where on the platform.Allow for Twitter integration|
|Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?|
|It's so easy to use, easy to set up, every feature works|
|Pipeline Graphic is easily accessible and digestible|
|Customer services was very kind and helpful|
|They are try to understand problem and give solutions fastly.|
|Email isn't perfectly reliable|
|SMS needs to be less than 160 characters to be 100% reliable|
|With so many features, I simply cannot find the time to learn them all.|
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