AnyMeeting vs Zendesk Chat

Side-by-side comparison of features, reviews, pricing and more

AnyMeeting

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Zendesk Chat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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AnyMeeting reviews

5 stars for offering the Pro version for free until the end of 2020. Light on features but does what it's supposed to do on Android. Haven't had any problems using on Android but the Windows version has connectivity and high data packet loss issues. Which is problematic because some attendees must use a desktop to access. Hard to make the switch from BlueJeans, Zoom, or Teams until the desktop app is tightened up.

- Anonymous User

Meetings work well. However, the Android app is pitiful with practically no options other than start or join a meeting. For example, you have to use a computer to schedule meetings. If the app had full capabilities I'd give it 5 stars. But missing functionality is a huge drawback in my opinion.

- A Google user

This app is extremely frustrating. When I'm in a meeting, it kicks me out and then asks me to review the quality of the app. Even though I'm mostly able to rejoin it'll keep kicking me out even 2 to 3 minutes causing me to miss on important discussions. Please fix this because I have no control over which virtual meeting service my company uses.

- Caitlin Campbell

Zendesk Chat reviews

Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have

- Jagz

Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.

- Ryan Heath

App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats

- Ahmed Nazeeh

Pros & cons

AnyMeeting

Pros
Video quality has improved dramatically
Can swipe between desktop-sharing- presentation and video conferencing feed
Host a meeting from the mobile app

Cons
Log in problems
Sounds can be tinny & crackly
No chat feature

Zendesk Chat

Pros
Enable costumers to contact us faster
Enable us to solve costumers issues faster
.Enable the costumer satisfaction to increase.

Cons
Linking with a telephone, so the agent is only working on 1 channel at a time
More simplified way to create and use templates
Link users who may have provided us a new/different email from what we have on file for them

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Speechify is the #1 audio reader in the world

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4.6/5

20M+ downloads

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