Aprimo vs Userlane

Side-by-side comparison of features, reviews, pricing and more

Aprimo

Category: Project Management Tool
Industries: Business, Marketing, Productivity

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Userlane

Category: Project Management Tool
Industries: Marketing, Productivity, Business

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20M+ Downloads
5/5

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Aprimo reviews

I have had a very good overall experience with Aprimo and I like what I see on their roadmap.

- AFZAL S. Marketing Application Manager

Easy to navigate UI, pleasing to the eye and okay features. I like how everything is structured and how everything is easily found . I never had to dig through lenghty menu options.

- Liz O. Business Development Analyst

I guess it would be easier to download to desktop.

- Georgia W. Business Support Office

Userlane reviews

This software is useful as it lets us reach all of our customers with custom announcements and allows us to create guides that are useful for our users and help new users understand our platform.

- Daniel M. Support Team Lead

Userlane was easy to learn. The fact that the customer is able to integrate with the program and at the same time get information about the process thei're going through is great. Highlighting of a specific field is a feature we like.

- Anton A. Support

Scalability has also been a challenge for us, when you have lots of guides on Userlane it starts to get quite difficult to manage these, especially when you have multiple language versions.

- Anthea K. Product Manager

Pros & cons

Aprimo

Pros
able to build a custom production management system good at its own content marketing and repository
We can store the contents like media and files in any location of their shared repository
Helps in planning, creation, storing and distribution in all in one place.

Cons
There have been a few hiccups in rollout with some functionality
The changes that are made will not be reflected immediately .

Userlane

Pros
Once you got the basics down you can dive in even further and we are looking forward to implementing the super pro functionalities that Userlane offers
It's fun working with the product AND their team
At least at the start, we had a really responsive and helpful Customer Success person
Their team has also done a good job reaching out to us for feedback
Big shout out to [SENSITIVE CONTENT] in particular who was so helpful."

Cons
But in that specific case, every position was basically bad
We had to schedule a call with support to solve the problem
We don't have a huge number of users, and it's difficult to filter out internal users, which makes interpreting the usage analytics rather difficult
The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue
In rare cases the editor stops working while you are in the middle of creating a guide, which can be frustrating."

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4.6/5

20M+ downloads

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