Aritic vs Verint

Side-by-side comparison of features, reviews, pricing and more

Aritic

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

For standard 5000 contacts

Lite - $59 per month

Starter - $219 per month

Professional - $249 per month

Verint

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Request for a quote

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5/5

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Aritic reviews

"A web-based tool to track the emails and schedules." What do you like best about Aritic PinPoint? Aritic PinPoint is an excellent application to remember emails, events, business meetings, and product pricing detail. Once data is stacked away in its memory, then it automatically notifies the event on time and day of the month. It alerts users with emails or calls them to commemorate the important issues and events. A matchless helper in the business industry to dominate the job development and tracking the price for clients. Review collected by and hosted on G2.com. What do you dislike about Aritic PinPoint? This a good handler to all business activities, but it is not for a single individual. This application is for a whole group and operates in collaboration with other squad members. Always set the day and date in proper detail to get noticed at the right time and spot. Review collected by and hosted on G2.com. What problems is Aritic PinPoint solving and how is that benefiting you? A splendid application that does not simply save time, but also provide the best opportunity to oversee the details of every occasion. A good memo book in short words. Mobile application makes you worry-free from all things as you can bring every detail on your screen within minutes. A must-have software for communication with the business community and clients. Money doesn’t matter if I examine its features.

- Marylee M.

"Fantastic tool to keep your customers more potential and for marketing automation." What do you like best about Aritic PinPoint? A good tool that can help you get more leads, and at the same time turn them into paying customers, you can keep in touch with them directly and thus respond to their needs. It has a very attractive and easy to use interface, it offers a dashboard that allows you to manage in a better way with the tool, it is a tool that has the ability to help you expand your business. Review collected by and hosted on G2.com. What do you dislike about Aritic PinPoint? It is a tool that has responded to our needs, and we feel completely satisfied with the product, therefore I have no complaints to say about this wonderful software for our team. Review collected by and hosted on G2.com. Recommendations to others considering Aritic PinPoint: It is a very suitable tool, which I would recommend to all organizations that are interested in obtaining excellent productive results and in achieving their objectives, because it has a set of features that allows companies to start their campaign automation, the analysis and reports are detailed and add to the tracking and monitoring in real time. Aritic PinPoint will improve your team's productivity and play an equal role in sales promotion. Review collected by and hosted on G2.com. What problems is Aritic PinPoint solving and how is that benefiting you? We use Aritic PinPoint in the organization more than anything else for marketing automation and communication automation. It has helped us build a direct relationship with potential customers and thus turn them into paying customers. With Aritic PinPoint we can activate our leads from one stage of purchase to the other automatically. It allows us to have a more fluid and reliable relationship with our customers, which makes them feel comfortable with our services.

- James K.

"Not at all good for a B2B small and medium enterprise" What do you like best about Aritic PinPoint? We liked the push notification campaign building that we clubbed with our email and social campaigns. Also, Facebook custom ad audience sync is good. Review collected by and hosted on G2.com. What do you dislike about Aritic PinPoint? It says it is designed for enterprise but honestly, it is not. It is very complicated and too much advanced to suit our needs. We did a few campaigns but then we did not find most of the features applicable to our needs. Review collected by and hosted on G2.com. Recommendations to others considering Aritic PinPoint: I will say this tool is better for large companies only. For small companies like ours, where we run on budget, this tool is complicated and pretty costly. Also the customer support team is not that helpful in customizing features. Review collected by and hosted on G2.com. What problems is Aritic PinPoint solving and how is that benefiting you? Not much of our business problems were resolved. Yes we did a few drip automation campaigns but that's not worth the amount we sent. Only thing we liked is the add-on for transactional messages on Aritic Mail. But availing all the services at once is really really costly.

- Mark D.

Verint reviews

"Taking it to the Cloud" What do you like best about Verint Workforce Management? Verint WFM Pro has provided my contact center with accuracy, time savings, increased communication and the ability to leverage headcount where we havent been able to in the past. The WFM Pro team has been an integral part of our success and remains a constant support as we grow and change. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? Verint WFM Pro does not have the ability to keep static schedules without manual updates. I have also found the process of creating and updating score cards to be one that is hard to understand, create and maintain. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Vering WFM Pro has been continuously working with my team to ensure access and accuracy to our live chat team. I have an understanding that the connection with Salesforce at times can be difficult but that hasnt stopped the support team from finding ways to not only fix any issues but also improve the experience.

- Samantha T.

"Former WFM Now Verint Administrator" What do you like best about Verint Workforce Management? Having a very large brand ensures the customer's needs are not only taken care of but also gives you the feeling of being a part of the growth and vast opportunities the product brings from a customer standpoint. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? I've found a very little downside to using Verint. The only item that always comes to mind (which isn't precisely a bad issue) is how in-depth you could go with using Verint WFM. You certainly need more than one person to make sure that you have someone dedicated to roles in the environment because of how much you can do with it. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Our business unit in Healthcare is not only growing (a newly built in-house call center) but the type of business units are changing. Being able to utilize the Verint software to improve the systematic approach we have to schedule how helped staffing so much.

- Eric R.

"Verint WFM For the Win" What do you like best about Verint Workforce Management? I have been an active user of Verint WFM since it was Blue Pumpkin years ago. I love the ease of use of the system. The way you can customize the campaigns to meet the needs of the business. But mostly how many options there are to integrate with other Verint Solutions to get an in-depth view of agent behavior, performance, and quality. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? It's minor - But I dislike the new scheduling view since the move away from Java. It was nice to get away from Java dependencies but the new view is a little cumbersome. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Visibility into staffing our business. It provides us birdseye as well as in-depth views to our staffing, SL projections, and agent performance.

- Kelly R.

Pros & cons

Aritic

Pros
The main purpose of this product is to automate the marketing activities and with that increase the business in a systemic manner
Also they have a very supportive team
Another excellent benefit is that it paves the way for a legitimate form of the business practices - you got it right
We've adopted Inbound Marketing via Aritic PinPoint
That in-turn has helped in doing relevant marketing
The fun part is, everything is easily understood and you can actually create and publish a complete automation campaign in a few minutes."

Cons
Pathetic, even valid email addresses are getting bounced
I lost my business as my emails were not delivered and when I tried to contact my customers, they told me that they never received any emails from my side
I had a lot of trouble integrating my Salesforce account
It is such a long provess and their video tutorial was bad."

Verint

Pros
Agent User abilty to view and remain in adherence
Call management
ability to tag and file calls
Organized and User friendly Speech Analytics user space

Cons
Speech transcription Exporting
Speech voice recognition and need for tuning
Ability to export and talk to other platforms like Tableau

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