Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Request for a quote
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The most striking feature of Avo Assure is that it is a scriptless tool. The user doesn't need to have any programming skills to get started with Avo Assure. If you have the logic in mind, then you can very easily automate applications using Avo Assure when compared to other automation tools. The Mindmap feature helps you look at the flow in a visual format and assists in better planning, monitoring, and coverage. The in-built task assignment and TC review features are also one the unique features of this tool. IRIS or image recognition makes this tool stand out from the competitors. My team has used this tool for cross-browser testing, cross-platform automation (Mainframe and Web) and received very good feedback.
Shiv K.vo Assure is a state-of-the-art test automation solution that is highly intelligent and technology agnostic. It offers over 90% automation coverage without writing a single line of code. With Avo Assure, you can test across multiple platforms like web, mobile, desktop, ERP applications, mainframes, and more by autogenerating test cases. These capabilities empower testing teams and business users to do more in less time and deliver high-quality software. Key Features: 1. Create and execute test cases without writing a single line of code because Avo Assure is a 100% no-code test automation solution. The intuitive and easy-to-use UI further makes automated testing more effortless than ever. 2. The solution works seamlessly across heterogeneous applications. Execute test cases for the web, windows, mobile platforms (Android and IOS), non-UI (web services, batch jobs), ERPs, Mainframe systems, and associated emulators through one solution. 3. With a single click of a button, enable accessibility testing for your applications. It supports WCAG standards, Section 508, and ARIA. 4. Avo Assure is certified for integration with SAP S4/HANA and SAP NetWeaver. It offers an SAP test Accelerator pack, specifically designed for SAP – power-packed with 100's of pre-built test cases that decrease testing time and effort. 5. Quickly visualize your entire testing hierarchy, define test plans, and design test cases through the Mindmaps feature. 6. Avo Assure seamlessly integrates with SDLC and continuous integration systems like Jira, ALM, TFS, Jenkins, and QTest. It also integrates thoroughly with our process discovery solution, Avo Discover. This enables you to test the documented processes with a no-code approach. Avo Assure can be hosted on Linux as well. 7. To ensure you don't fall short of infrastructure to run your test cases, Avo Assure offers integration with Sauce Labs. 8. Execute multiple scenarios in a single VM independently or in parallel through the Smart Scheduling and Execution feature. 9. Get a video of the test execution and a screenshot of each step through intelligent reporting. Business benefits: • Together, the no-code approach and heterogeneous capabilities help you achieve over 90% automation coverage and enable continuous testing. • Compared to manual testing, Avo Assure allows you to test applications 85% faster. • Some of our customers have reduced the defects into production to as low as 2% with Avo Assure. • You can deliver applications 3x faster and be 2x more productive since all the software testing efforts are reduced to a few button clicks. • The SAP Accelerator package's pre-built test cases reduce SAP testing time by over 75%. Migrations to ECC and S4/HANA are also made easy with at least 50% effort saving.
Automating and Simplifying WFM Tasks So You Can Focus on Value-Added Analysis What do you like best about Verint Workforce Management? Verint WFO allows me to automate many of our redundant or non-value added workforce management functions freeing us to focus on more analytical and valuable things. There is a wide range of features that allow for a great deal of customization and problem solving. Two of my favorites are the coaching module and elearning module. These benefit us two major ways. First, they allow us to optimize the scheduling of this off-phone time so that it doesnt happen as unplanned activities we neither see nor plan around. This has resulted in better, more optimized schedules. However, it also allows us to ensure EVERYONE in our organization is scheduled for coaching or elearning time. With this being a mandatory requirement for us, it brings peace of mind and involves minimal effort. These are just two examples of the ways Verint WFO has streamlined our processes and helped us become better optimized. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? Verint WFO can be overwhelming to the novice or first time user. I have been using it for almost ten years and still learn or discover something new. With that can come a learning curve which at times can be steep. I think this is both benefit and challenge. There is a lot you can use the system for but it can at times be overwhelming. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? It has helped us schedule off-phone or non-productive activities in ways that involve minimal effort while yielding great results in terms of optimization. We have been freed up to focus on more critical problems or analysis rather than mundane tasks. For us, it provides insights into what's happening so we can set expectations and plan accordingly.
Jeff B.What is Verint Workforce Management? Verint Workforce Management™ is a cloud contact center application that uses automation to simplify forecasting and scheduling staff and bots. The solution scales to accommodate a varying number of employees, channels, schedule types, and request automation to meet the needs of mid-sized to enterprise organizations. The vendor states Verint customers have achieved: Lower costs by eliminating overstaffing and unnecessary overtime Reduced attrition rates and increased employee engagement Improved customer experience by reducing time to answer, average handle time, first contact resolution, and total resolution time Mobile options enable staff to receive alerts and manage their schedules from anywhere.
Avo Assure is a a great Automation tool using which both desktop and web-based applications can easily be Automated. Click and Add, create an object, and Iris methods are used for object identification. Generic Keywords decrease scripting time. Reports generated by the tool help us to analyse the test results.
- Narayana K.
"This enterprise software testing tool is so far the best tool in terms of performance and quality. This tool has enhanced the process and user effort in an easy way. It can be easily used in large-scale applications and generate effective results. Since its interface is very user-friendly, it is the best to fit a lot of different industry types." One of the best features of the Avo Assure tool is that it helps to manage the test data very efficiently. Most of the time, Test teams struggle with the data. But with Avo, it had been an effortless task to increase productivity. It also supports Hybrid Automation with such ease.
- Vijay M.
The tool is keyword-driven. If you have logic in mind, it is easy to convert it to script using a vast collection of easy-to-understand keywords.
- Shweta M.
"Taking it to the Cloud" What do you like best about Verint Workforce Management? Verint WFM Pro has provided my contact center with accuracy, time savings, increased communication and the ability to leverage headcount where we havent been able to in the past. The WFM Pro team has been an integral part of our success and remains a constant support as we grow and change. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? Verint WFM Pro does not have the ability to keep static schedules without manual updates. I have also found the process of creating and updating score cards to be one that is hard to understand, create and maintain. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Vering WFM Pro has been continuously working with my team to ensure access and accuracy to our live chat team. I have an understanding that the connection with Salesforce at times can be difficult but that hasnt stopped the support team from finding ways to not only fix any issues but also improve the experience.
- Samantha T.
"Former WFM Now Verint Administrator" What do you like best about Verint Workforce Management? Having a very large brand ensures the customer's needs are not only taken care of but also gives you the feeling of being a part of the growth and vast opportunities the product brings from a customer standpoint. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? I've found a very little downside to using Verint. The only item that always comes to mind (which isn't precisely a bad issue) is how in-depth you could go with using Verint WFM. You certainly need more than one person to make sure that you have someone dedicated to roles in the environment because of how much you can do with it. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Our business unit in Healthcare is not only growing (a newly built in-house call center) but the type of business units are changing. Being able to utilize the Verint software to improve the systematic approach we have to schedule how helped staffing so much.
- Eric R.
"Verint WFM For the Win" What do you like best about Verint Workforce Management? I have been an active user of Verint WFM since it was Blue Pumpkin years ago. I love the ease of use of the system. The way you can customize the campaigns to meet the needs of the business. But mostly how many options there are to integrate with other Verint Solutions to get an in-depth view of agent behavior, performance, and quality. Review collected by and hosted on G2.com. What do you dislike about Verint Workforce Management? It's minor - But I dislike the new scheduling view since the move away from Java. It was nice to get away from Java dependencies but the new view is a little cumbersome. Review collected by and hosted on G2.com. What problems is Verint Workforce Management solving and how is that benefiting you? Visibility into staffing our business. It provides us birdseye as well as in-depth views to our staffing, SL projections, and agent performance.
- Kelly R.
Pros |
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The tool is keyword-driven |
Easy to use |
Easy to manage with recovery and integration features. |
Cons |
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Report size is big and it will be difficult for debug |
Updating an existing mind map is difficult |
A short basic training requires for understanding the tool features. |
Pros |
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Agent User abilty to view and remain in adherence |
Call management |
ability to tag and file calls |
Organized and User friendly Speech Analytics user space |
Cons |
---|
Speech transcription Exporting |
Speech voice recognition and need for tuning |
Ability to export and talk to other platforms like Tableau |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
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