Avoma vs Wickr Enterprise

"Avoma has helped us immensely as an organization" What do you like best about Avoma? We've been using Avoma for the past year - it seamlessly records and transcribes every meeting that our organization has. It has enabled us to be more transparent as an organization and saved us countless hours in terms of documentation and follow-up. In numerous ways, Avoma has helped us eliminate misunderstandings on our clients needs & desires - and quickly unlock value by looking at conversational trends between clients and prospects in relation to our products and services. Review collected by and hosted on G2.com. What do you dislike about Avoma? Like any tool providing conversational analysis right now, sometimes Avoma's transcripts don't capture the right speaker or the nuanced use of language. However, we've seen constant improvement in the product - and as these technologies evolve I expect that this will continue to improve. Review collected by and hosted on G2.com. What problems is Avoma solving and how is that benefiting you? The challenge we had was providing ongoing recording and transcription of calls for our own purposes, but also for our clients who wanted such a record, particularly when we were providing education or insights into our findings during a program evalution. Avoma has helped us do that seamlessly and without thinking about having to hit record, obtain a transcript, generate notes, and then share them with the client.

- Bryan S.

"Excellent video call recording software" What do you like best about Avoma? It's just really easy to find the important points of a long meeting. Notes you make during the meeting are time-stamped so you can find the moment a particular note was taken. Being able to search for a words on the transcript makes it breathtakingly easy to find any point in the conversation. This tool has revolutionised the effectiveness of our company meetings. Review collected by and hosted on G2.com.

- Scott W.

"Like a superstar athlete, you need to review your game film" What do you like best about Avoma? I love using Avoma. It is amazing being able to go back and watch my calls again to make sure I catch everything a customer is saying. It also helps me to review what I said (I use the phrase "you know" WAY more than I ever thought I did. It has also been helpful taking over accounts for previous reps so I can see the previous conversation that way I do not go into a call blind. I also like how I can take the call to my manager for coaching support, feedback, and ask them what they would have done differently.

- Zachary P.

There's always room for improvement! Ater a few days use I'm convinced this app is best for me. Japanese UI would be nice. Once a sent message is edited (a very useful feature!), perhaps that message's Expiry Timer ought to reset to countdown from the time of last edit. The timestamp of that last edit ought to be made readily visible to the recipient(s) so that an edited message is not so easily overlooked by recipients. Other subtle recommendations will be sent to your Support centre.

- najevi

I like the app quite a bit, but it's quite buggy. Messages, which were sent successfully, often get a "failed to send, tap to retry" message on them when the next message is sent. the Latest issue is that the app fails to notify me when I receive messages. This is the most frustrating bug because i miss messages too often. Looking into another solution

- Tanya B

Overall the app is great. Since last update though I'm having issues with incoming calls not showing up. And having difficulties answering the calls that do. My phone rings that there is a call, but there is no option for me to answer the call once the "incoming call" screen fades out. After conversation, the call doesn't even show up in the app. Fix please!!! Missing tons of calls here!

- Pam Fleming