backdocket vs DocuWare

Side-by-side comparison of features, reviews, pricing and more

backdocket

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Pro

$8 /mo/user

DocuWare

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

Pricing

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20M+ Downloads
5/5

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backdocket reviews

We have been using it for almost a year now and don't have any regrets about switching over.

- Margo G. Paralegal

The customer service is AMAZING. These people care whether the software is meeting your unique needs. They respond quickly and have tons of VIDEOS to walk you through what you don't know, so you don't have to waste valuable time calling a tech person or googling what to try.

- Breila F. Attorney

Backdocket has allowed me with single touches of a button to access, manage and efficiently work on a client's file. It's a one stop shop and I don't have to juggle opening different programs to look for something in a client's file. It's all managed in one easy access file.

- Monique H. Paralegal

DocuWare reviews

My experience was good. As stated, once you figured out what you needed to do to complete the transaction, it was fine.

- Cynthia H. Executive Assistant

Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

- Chris B. CFO

DocuWare is simple, easy, and effective. Our new users coming on board have no issues learning the ropes and quickly take control of their document trays and learn how to navigate the file cabinets with ease.

- Charles F. IT Security Manager

Pros & cons

backdocket

Pros
We have been using it for almost a year now and don't have any regrets about switching over.I love everything about Backdocket
It is so user friendly and very easy to learn
It helps me to manage client files efficiently.

Cons
Currently, the software does not have email integration, but it is on the roadmap for inclusion soon
This may already be a feature that I have not learned to properly utilize yet, but file sharing via link

DocuWare

Pros
Docuware is a powerful tool for routing paperwork through workflows
I like that I can keep track of pending checks/transfer easily and make sure they occur on a timely manner
It is very easy to pull up clients records and see everything we have on them
The overall capability of the software is amazing
It makes you really take a step back and reevaluate your own process and goals
Our association used Docuware for about six years and for where our business model was at the time, it served a good purpose."

Cons
Cost, It costs money and isn't free
But you get what you pay for
I am currently a user and becoming more and more used to the many tools and drop down boxes offered
Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function
Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way
I'm not sure why happened or why."

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