backdocket vs Formstack Documents

Side-by-side comparison of features, reviews, pricing and more

backdocket

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Pro

$8 /mo/user

Formstack Documents

Category: Documentation Tool
Industries: Education, Business

Pricing

Starter

$92/month

Teams

$184/month

Pro

$367

/month

20M+ Downloads
5/5

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backdocket reviews

We have been using it for almost a year now and don't have any regrets about switching over.

- Margo G. Paralegal

The customer service is AMAZING. These people care whether the software is meeting your unique needs. They respond quickly and have tons of VIDEOS to walk you through what you don't know, so you don't have to waste valuable time calling a tech person or googling what to try.

- Breila F. Attorney

Backdocket has allowed me with single touches of a button to access, manage and efficiently work on a client's file. It's a one stop shop and I don't have to juggle opening different programs to look for something in a client's file. It's all managed in one easy access file.

- Monique H. Paralegal

Formstack Documents reviews

Webmerge made our application process so easier. Thanks for developing this sort of software for the public.

- Michael L. Counselor

The thing I like most about this is how if an insured lives out of town or just isn't able to come into the office then it makes it super easy to just email it over to them and with a few clicks their document is signed.

- Melissa J. CSR

It's simple to use, but has a lot of functionality that makes it easy for a non-developer to use.

- Quan N. Promoter

Pros & cons

backdocket

Pros
We have been using it for almost a year now and don't have any regrets about switching over.I love everything about Backdocket
It is so user friendly and very easy to learn
It helps me to manage client files efficiently.

Cons
Currently, the software does not have email integration, but it is on the roadmap for inclusion soon
This may already be a feature that I have not learned to properly utilize yet, but file sharing via link

Formstack Documents

Pros
Can save templates that you can easily send to the candidates
Candidates can easily electronically sign the Documents needed for their application
It has opened up a ton of doors for automated processes
We waited for years for a combination of products like Formstack Forms and Formstack Documents that fulfilled all of our use cases
Once setup with your document template you can be confident this product will be fit for purpose
Easy to get started and design your documents the way you want them to look
Pull in the data from multiple sources and it all happens super fast."

Cons
We are a small business and found ourselves wasting so much time with generating documentation for our customers
It's hard to explain all of the things made possible with Webmerge.me so you'll just have to go the site and check it out
Also there's alot of hidden features and some "bugs" with no logic reason why it appears
We did run into one issue where some internal code with Microsoft Word was creating errors, and their customer service team worked tirelessly until we figured it out."

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