backdocket vs SuiteFiles

Side-by-side comparison of features, reviews, pricing and more

backdocket

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Pro

$8 /mo/user

SuiteFiles

Category: Documentation Tool
Industries: Marketing, Business, Financial

Pricing

Semi-Suite

$ 25 Per Month Per User

Super Suite

$ 45 Per Month Per User

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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backdocket reviews

We have been using it for almost a year now and don't have any regrets about switching over.

- Margo G. Paralegal

The customer service is AMAZING. These people care whether the software is meeting your unique needs. They respond quickly and have tons of VIDEOS to walk you through what you don't know, so you don't have to waste valuable time calling a tech person or googling what to try.

- Breila F. Attorney

Backdocket has allowed me with single touches of a button to access, manage and efficiently work on a client's file. It's a one stop shop and I don't have to juggle opening different programs to look for something in a client's file. It's all managed in one easy access file.

- Monique H. Paralegal

SuiteFiles reviews

It has made running my business so much easier having everything in the one place and having browser access makes it much easier and i love the look of it and how easy it is to find what you want. I am inlove with suitefiles

- Tracey O. Director

Really happy with it as a product very little downtime and very helpful and responsive to support issues.

- Alice S. Director

The SuiteFiles integration with Xero Practice Manager is seamless. It allows me to create client folder structures with a couple of clicks, and easily save documents into those folders using SuiteDrive. I can save emails from Outlook into SuiteFiles folders with just a few clicks. That's just a couple of things, it saves me time and angst every single day.

- Maggie M.

Pros & cons

backdocket

Pros
We have been using it for almost a year now and don't have any regrets about switching over.I love everything about Backdocket
It is so user friendly and very easy to learn
It helps me to manage client files efficiently.

Cons
Currently, the software does not have email integration, but it is on the roadmap for inclusion soon
This may already be a feature that I have not learned to properly utilize yet, but file sharing via link

SuiteFiles

Pros
The best cloud-based DM system with the benefits of Sharepoint
It has made running my business so much easier having everything in the one place and having browser access makes it much easier and i love the look of it and how easy it is to find what you want
Really happy with it as a product very little downtime and very helpful and responsive to support issues
Document signing with auto saving back to the initial folder is fantastic
The new pdf editor is looking to be a great addition."

Cons
I can't think of a single thing we dislike about this software
Can get difficult to navigate if you don't set up your folders well
The only real issue we have is that all team members have the same access and permissions, which is dangerous in our new data breach reporting world
Upgrade of system, need to upgrade all users, rather than individuals (Prefer to Upgrade Management team only), few error codes, titling of emails can be frustrating."

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4.6/5

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