Backlog vs Axosoft
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We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.
Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.
Overall: I like that we can email tickets into the system. I like that I can add custom fields with custom rules to force my people to use forms a specific way. I like that we can create project folders to track what we're working on. I like the new PM functionality. I like the Workflow Steps. I like the Portal plug-in for having customers submit and view tickets. In fact I like everything. Time tracking is very powerful for employee tracking and for R&D write offs. This is the best bang for the buck our company has got since acquiring the product in 2007. I dislike the lost dashboard functionality from converting to the Web. The reporting isn't nearly as powerful now in my opinion. Simple dashboards are great, but we used to have lots of additional widget types that I used. Releases/Projects. My users habitually put things in the wrong place. It requires me to go back and move things around all the time. The Portal works but it's not a nice fancy looking interface for our customers to interface with. We don't use the other integrations. This is a great tool for a QA manager who knows what they want. I have this configured so that my weekly management reports are saved views. I literally can using the Snipping Tool and cut out a screenshot for all my report needs.
Scrum software with project planning, help desk, and agile bug and incident tracking. Development teams can effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity. Plan sprints easier with the Axosoft Release Planner, visualize progress with Card View, and release on time. Turn emails into support tickets, build unlimited Wiki pages for test cases and documentation, and create a custom portal for your customers to edit and add tickets
The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.
- Akhilesh M. Software Test Engineer
using for issue tracking, and regular meeting agenda / minutes at WIKI space.
- Yongjin L. Commercial Pre-Sales
Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.
- M Aleem J. LEAD QA
Overall: The ability to track projects and track another users progress on their projects are very beneficial. Tracking different cards and being able to categorize them and prepare for releases saves a lot of time for the managers of the project. Understanding where other users are at in their section of a project lets other users know where they are in their own project and if they need to gather more resources for their part.
- Justin K.
Pros: Product allows for a team to easily stay on task and update progress throughout the team. It not only allows for the project tracking but also defect/bug tracking. There is also the ability to make defects/tasks visible to the client and to allow the client to raise defects within the customer portal as well, making the product a central tool. The vendor is readily accessible and will run sessions and demos. Cons: The ability to track interdependencies was more manual and something the project manager or scrum manager needs to be aware and manage.
- Sandra B.
Overall: We are solving company wide project management. We use it to visualize where time is spent for each employee and to determine how long it takes for project to be complete. This gives us insight to plan better in the future by improving our estimates on how long things take.
- Kyle J.
|We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog
|This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what
|It really helped me to make my projects live and faster than before using this great tool
|It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise
|It has good functionality for setting deadlines, tagging people, and notifications."
|When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line
|Github has this feature
|I have trouble verifying who committed the code when viewed on the git tool of the Backlog
|I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images
|I find it frustrating to changing Status only after creating the task."
|I have found the reporting from Axosoft to be very strong
|The ability to export so much data to then manipulate in Excel or similar was fantastic
|Overall, I came into Axosoft as a user after it was set up
|I was responsible for transitioning the backlog from Axosoft to another product that I chose
|Axosoft is customizable and you can use it to follow the metrics you need
|The time-tracker is well developed and progress is updated in real-time."
|The reporting tools are a bit on the weak side
|I dislike the lost dashboard functionality from converting to the Web
|Occasionally the css seems to fail to load and the screen just one big mess and you have to restart the server to fix the issue."
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