Backlog vs CentricMinds

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Backlog

Category: Task Management Tool

Industries: Productivity, Marketing, Business

Pricing

Starter Plan

$ 35

Per month for 30 users

Standard Plan

$ 100

Per month for unlimited users

Premium Plan

$ 175

Per month for unlimited users

CentricMinds

Category: Task Management Tool

Industries: Marketing, Business, Fianance, Health

Pricing

Small to Medium Teams

Ranging from $295 to $495 per month

Up to 100 employees

Large Teams

Ranging from $10K to $20K per year

Up to 1,000 employees

Enterprise Teams

From $2 per user per month

Designed for more than 1,000 employees

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Most popular feedback for Backlog

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.

Ivan B.

About Backlog

Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.

Most popular feedback for CentricMinds

Knowledgeable and supportive staff that take the time to check in and make sure everything is on track. Dedicated project manager and an easy to use ticket raising system and process. Intense training that was effective with skilled trainers who catered to the needs of differing levels of understanding.

Michelle B.

About CentricMinds

Intranet Software & Digital Experience Platform. The enterprise content management tools from CentricMinds enable organizations to plan, design and publish Intranet, Internet and Document Management sites that support a range of integrations, enabling your team to manage complex content experiences across devices, both web and native app.

Backlog reviews

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

- Akhilesh M. Software Test Engineer

using for issue tracking, and regular meeting agenda / minutes at WIKI space.

- Yongjin L. Commercial Pre-Sales

Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.

- M Aleem J. LEAD QA

CentricMinds reviews

The support to keep the whole Content Management System Platform up to date from both a security and functional perspective.

- Richard M.

Support team is at another level compared to the competition

- Christopher T. Workplace Experience Manager

Great system that has a lot of flexibility. It's straightforward to report any issues and support quickly responds.

- Adam P. Web Design Manager

Pros & cons

Backlog

Pros
We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what
It really helped me to make my projects live and faster than before using this great tool
It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise
It has good functionality for setting deadlines, tagging people, and notifications."
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line
Github has this feature
I have trouble verifying who committed the code when viewed on the git tool of the Backlog
I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images
I find it frustrating to changing Status only after creating the task."

CentricMinds

Pros
Easy to use, lots of helpful documentation
Fast response when contacted
Easy to deal with staff.This is super helpful to look at before submitting a ticket.t helps with the difficulties I have when doing work.
Cons
Editor could be a bit more user-friendly, initial setup quite complicated
Other than that, not much comes to mind.Would be great to know the response times that apply to each of the categories for the tickets, eg low, medium, high and urgent, and also what issues constitute what category.Like ant application it can get a bit slow if the resources are not in place.

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