Backlog vs FloorSchedule
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Sir Richard BransonMost popular feedback for Backlog
We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.
Ivan B.
About Backlog
Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.
Most popular feedback for FloorSchedule
Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!
Andrea L.
About FloorSchedule
Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.
Backlog reviews
The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.
- Akhilesh M. Software Test Engineer
using for issue tracking, and regular meeting agenda / minutes at WIKI space.
- Yongjin L. Commercial Pre-Sales
Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.
- M Aleem J. LEAD QA
FloorSchedule reviews
I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.
- The overall experience has been positive. It is a helpful tool for a large office.
The overall experience has been positive. It is a helpful tool for a large office.
- Tamera H. Administrative Manager
When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.
- Lauren B. Office Manager
Pros & cons
Backlog
| Pros |
|---|
| We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog |
| This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what |
| It really helped me to make my projects live and faster than before using this great tool |
| It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise |
| It has good functionality for setting deadlines, tagging people, and notifications." |
| Cons |
|---|
| When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line |
| Github has this feature |
| I have trouble verifying who committed the code when viewed on the git tool of the Backlog |
| I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images |
| I find it frustrating to changing Status only after creating the task." |
FloorSchedule
| Pros |
|---|
| Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help |
| We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program |
| FloorSchedule does a better job at distributing shifts evenly than an individual does |
| I have found this software to be very use friendly." |
| Cons |
|---|
| I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers |
| I solve the problem of unfairness and also scheduling on days people aren't available |
| The option buttons should be larger |
| Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do |
| With multiple locations, the calendar orders the shifts in an odd way |
| However, it gets the job done." |
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