Backlog vs Outreach

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Backlog

Category: Task Management Tool

Industries: Productivity, Marketing, Business

Pricing

Starter Plan

$ 35

Per month for 30 users

Standard Plan

$ 100

Per month for unlimited users

Premium Plan

$ 175

Per month for unlimited users

Outreach

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact for pricing

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Most popular feedback for Backlog

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.

Ivan B.

About Backlog

Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.

Most popular feedback for Outreach

Great experience. Smooth during the sales cycle. Connects well to other solutions, pulling in key data on prospects. Product roadmap is also exciting (i.e. prospect insights and intelligence improving over time with AI insights).

Florence B.

About Outreach

Enable your sales team with content that works. With Outreach Engage, leads are appropriately routed to reps and entered into personalized sequences that utilize proven playbooks & messaging. Help your reps more easily engage with potential buyers by orchestrating all key sales activities like email, phone calls, and social media touches.

Backlog reviews

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

- Akhilesh M. Software Test Engineer

using for issue tracking, and regular meeting agenda / minutes at WIKI space.

- Yongjin L. Commercial Pre-Sales

Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.

- M Aleem J. LEAD QA

Outreach reviews

At first, Outreach can look a bit overwhelming, but once you get through some early training, it will become second nature and best friend for prospecting. We also use Outreach as our dialer. What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC. I'm also a big fan of using Snippets which is a great way to create short sentences or data that you want to include in emails, while not going overboard on boring templates.

- Nate E. Mid-Market AE

Being able to prospect, contact prospects, and manage accounts and pipeline all in one solution. Having the integration with Salesforce allows for efficiency and seamless workflows within the sales organization.

- Jim H. Sales Operations Manager

Using this software cut our call volume in half, we had our WORST sales month in 2 years, we had so many problems getting set up, their software crashes, notes fail to save, hubspot integration is a joke, stand alone you lose features like deal pipeline, you can not sort by last time called, their throttles don't work as explained, cannot text, the list of cons goes on and on...

- Matt P. CEO

Pros & cons

Backlog

Pros
We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what
It really helped me to make my projects live and faster than before using this great tool
It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise
It has good functionality for setting deadlines, tagging people, and notifications."
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line
Github has this feature
I have trouble verifying who committed the code when viewed on the git tool of the Backlog
I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images
I find it frustrating to changing Status only after creating the task."

Outreach

Pros
I love how Outreach keeps me organized and I can stay on top of different email sequences while analyzing different open/respond rates
Outreach is very simple to use and has everything you need and nothing more
I'm interested to see how the platform transforms into a more robust solution in the future
Of all of the different software's and products I've used while in the workforce, outreach is my favorite one
It makes my life so much easier and helps me to be super productive every single day
Connects well to other solutions, pulling in key data on prospects
Product roadmap is also exciting (i.e
prospect insights and intelligence improving over time with AI insights)."
Cons
I have found though, that most of the time it is user error, but sometimes errors are not clear
I don't know if its Gmail's API or on Outreach's side, but it needed a work around and was very frustrating
Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing department is
It's a tool that I'll look for in my next company or at least recommend
If you have a large SDR and Inside Sales force, it's just silly not to invest in this technology."

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